FoxKit AIO Upsell Cross‑sell

FoxKit AIO Upsell Cross‑sell

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13 février 2024

we have buy 3 Minimog - Next-gen Multipurpose Shopify theme 2.0 88 euro each . Beginning all was free . now we have to pay for all in FoxKit , also in the beginning you can choose the template now nothing. Very disapointed after spend 300 dollars for nothing !

DPM69 | De Puta Madre 69 Italian Fashionbrand
Italie
Environ un an d’utilisation de l’application
FOXECOM a répondu 15 février 2024

Hi,

Firstly, I would like to apologize for any inconvenience and issues you may have encountered with our app.

Due to changes in Shopify's terms, we are required to transform FoxKit into a listed app on the Shopify app store, allowing all Shopify merchants to discover and use it. Unfortunately, we can no longer keep it private as before, necessitating the introduction of paid plans to segment users. However, we want to assure users who installed the app before this change that they will still enjoy the benefits as before.

Concerning theme manager functions such as installing demos or updating themes, we had to remove these features from FoxKit to comply with Shopify's terms. Nevertheless, we have introduced a new product called FoxHome to provide these features, enabling you to continue using the theme manager on FoxHome.

For more detailed information, please refer to our documentation here: https://docs.foxecom.com/ or reach out to us via live chat for further assistance.

Best regards,
James - Head of Product