Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 30, 2019

Have been using this app for a month and it has definitely produced a good volume of sales. The after-sales service is the best I have experienced and this little company are very keen to help you grow.

Tea Pea Home
New Zealand
Over 4 years using the app
App Cells LLC replied July 15, 2019

We're very happy to hear that Frankie is driving sales for your store. Thank you.

September 4, 2019

The best support and communication I have ever experienced from Shopify app developers. Great team and amazing product which will keep improving and getting smarter.

Streetpit
United States
Over 4 years using the app
September 18, 2019

Amazing app. Beautiful UI and great results! definitely recommended for Fashion stores that are looking to for a recommendation engine that is smarter than what Shopify offers

Dono Mano
United States
Almost 4 years using the app
May 4, 2020

10 out of 10 for service and support, highly recommend. Good recommendations. They walk you through the set up an answer emails super fast.

Vitamins.co.nz
New Zealand
Over 3 years using the app
App Cells LLC replied May 20, 2020

Thank you for taking the time to post a review. We think you are doing some really good things. Keep up the excellent work!

November 18, 2019

We have a huge catalog of over 1000 products, Frankie really helps us put the right product in front of the right customer. Definitely an uplift in sales after installation.

Fresh Hoods
United States
Almost 3 years using the app
App Cells LLC replied February 20, 2020

Thanks for taking the time to post a review. It's supoer motivating for the team here to hear how Frankie handles your larger number of SKUs to improve your shoppers' experience.

March 15, 2021

We switched from a different app to Frankie and I couldn't be happier. The support team are phenomenal! They helped customise and set up the integration in no time at all and within a week of integrating with Frankie the sales from the app are pretty astounding! Highly, highly recommend.

Spectrum Collections
United Kingdom
Almost 3 years using the app
September 15, 2020

Works great, especially the recommendations on the cart page. Previously our product recommendations were guesswork but now we know it's taken care of and we can see the extra sales every month. Have used support 3 times and each time they have been extremely responsive both in replying and in actioning any tweaks. Really impressed.

Beauti
New Zealand
Almost 3 years using the app
App Cells LLC replied September 16, 2020

Thank you for the great review. We're super happy to be helping your store succeed. We really believe in our mission to "help shoppers buy".

Edited June 19, 2019

We have used Frankie for about 6 months and found it to be a user friendly product for both us and the customer. Tom and his team have worked closely to determine where we want to head in the online market and we are heading in the right direction.

The Frock Shop
New Zealand
Almost 3 years using the app
App Cells LLC replied June 27, 2019

Thank you Meelee for the positive review. Great to hear that you and your customers are finding Frankie friendly and easy to use. Thanks for taking the time to leave a review.

June 18, 2019

We have been using this app and noticed a considerable influx in web sales immediately. Amazing customer support and a great way to bring extra excitement to the site. We like Frankie - would definitely recommend it to all size businesses - especially if you want to grow your business to the next level. KNUEFERMANN - tk store

KNUEFERMANN
New Zealand
Over 2 years using the app
App Cells LLC replied June 27, 2019

GREAT news on the sales front! We're so pleased to be able to help such lovely customers as you, succeed online. Thanks for posting the feedback.

February 20, 2020

This is a really solid recommendations app. It has performed consistently well with a great conversion rate.
The support that we have received from the team at Frankie has been top drawer, and any help I have needed has been provided almost immediately.
I have found this app to have a far superior conversion rate to the previous recommendations app I used. Keep up the good work!

Empire Skate
Australia
Over 2 years using the app
App Cells LLC replied February 20, 2020

We really appreciate the positive feedback from you, and all our merchants. Thanks for taking the time to post a review.