Características
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Funciona con los temas más recientes
Acerca de esta aplicación
Fecha de lanzamiento
16 de febrero de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
USPS, Canada Post, DHL Express, Shippo, EasyPost, ShipHeroAplicación de devoluciones automatizadas con cambios y reembolsos con un solo clic, reventa de devoluciones e ingesta de imágenes.
Nuestro software/aplicación de gestión de devoluciones totalmente automatizado está optimizado para reducir costos, emisiones y complejidad operativa con las devoluciones. Nuestra aplicación ofrece cambios con un solo clic, reembolsos automatizados, devoluciones de peer-to-peer y verificación de imágenes.
- Verificación de imágenes para evaluar la calidad de las devoluciones y tomar decisiones rentables
- Automatizar las devoluciones, incluyendo las devoluciones de peer-to-peer o tradicionales
- Personaliza completamente la marca de tu portal de devoluciones y las reglas de envío
- Muestra a tus clientes el ahorro de emisiones de carbono
- (Beta) Devoluciones Carbono Neutro
Contiene texto traducido automáticamente
Precios
Starter
Instalación gratuita
10% en ventas de devoluciones P2P
- - Portal y correos electrónicos de marca
- - Reembolsos automatizados
- - Cambio por crédito de tienda (código de descuento)
- - Incentivos de crédito de tienda
- - Devoluciones de peer-to-peer
Scale
$149 al mes
10% en ventas P2P
- Todo lo de Starter más...
- - Cambios de igual valor
- - Códigos QR sin impresora (USPS, Royal Mail)
- - Tarjeta de regalo como crédito de tienda
Prueba gratis de 14 días
Super
$499 al mes
8% en ventas de devoluciones P2P
- Todo lo de Scale más...
- - Cambios de Compra Ahora a través de Stripe
- - Verificación de imágenes
- - Múltiples destinos de devolución
- - Devoluciones de carbono neutro
Prueba gratis de 14 días
Starter
Instalación gratuita
10% en ventas de devoluciones P2P
- - Portal y correos electrónicos de marca
- - Reembolsos automatizados
- - Cambio por crédito de tienda (código de descuento)
- - Incentivos de crédito de tienda
- - Devoluciones de peer-to-peer
Scale
$149 al mes
10% en ventas P2P
- Todo lo de Starter más...
- - Cambios de igual valor
- - Códigos QR sin impresora (USPS, Royal Mail)
- - Tarjeta de regalo como crédito de tienda
Prueba gratis de 14 días
Super
$499 al mes
8% en ventas de devoluciones P2P
- Todo lo de Scale más...
- - Cambios de Compra Ahora a través de Stripe
- - Verificación de imágenes
- - Múltiples destinos de devolución
- - Devoluciones de carbono neutro
Prueba gratis de 14 días
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
8 reseñas
- El 100% de las calificaciones son de 5 estrellas
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El 0% de las calificaciones son de 4 estrellas
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El 0% de las calificaciones son de 3 estrellas
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El 0% de las calificaciones son de 2 estrellas
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El 0% de las calificaciones son de 1 estrellas
Just wanted to drop in and share our experience switching over to Frate Returns from Loop for handling our returns and exchanges. It's been a game-changer for us, and I can't help but rave about Bailey and the whole Frate team!
From the get-go, it felt like the Frate team was all in. They're super flexible, ready to tweak things to fit just right with how we handle our orders and fulfillments. The platform itself? It's packed with features but still easy to navigate – a rare find in today's tech jungle.
The crew over at Frate is always on the ball, rolling out new goodies like instant exchanges, return image verification, and something I'm personally excited about, EcoDrop. But what's cool is they don't throw everything at you all at once. They start you off with the essentials, let you get your bearings, and then gradually introduce more features. It's like they're right there with us, keeping an eye on our inventory and making sure everything's ticking along without a hitch.
Our customer support team is over the moon with how straightforward everything is. And the customer portal? It's a thing of beauty. Super intuitive, walks you through every step of the way, and it even encourages folks to consider keeping their items or opting for an exchange – with a little extra incentive – instead of just going for a refund.
Now, let's talk about the instant exchange feature because it deserves its own shoutout. Imagine initiating a return and being offered any item from the store as a replacement, not just a different size of the same item. Plus, it handles the payment and reservation side of things seamlessly.
Frate gives us the freedom to choose the most cost-effective shipping options for returns, which is a huge plus for us looking to save where we can. And we're all geared up to start testing the EcoDrop feature, allowing customers to hold onto their returns a bit longer while we find a new home for the item.
Honestly, compared to the big names out there, Frate's personal touch, and their eagerness to listen and adapt to our feedback, makes us feel truly valued. As a brand that's all about sustainability and being eco-friendly, it's like we've found our perfect match.
I could go on all day about how much we're loving Frate and their team, but I think the best way to understand it is to experience it for yourself. If you're on the fence, I say give them a shot. You won't be disappointed!
We started with Frate in December and our experience so far has been amazing. The team at Frate is so easy to work with and they genuinely care about creating solutions that solve any of the hardships that come along with the process of servicing returns. Three features particularly standout; the image verification feature, peer-to-peer returns, and the multi-label creation feature. Image verification helps us to mitigate returns, peer-to-peer helps us to recover some of our margin loss associated with returns, and the multi-label option eases the task of returns process for my team. We previously used a larger returns solution and all I can say is I wish that we would have found Frate sooner.
The onboarding process is hassle free. My POC is very responsive.
We're a big shop, hundreds of thousands of users, Frate has such a creative solution with their P2P returns we're expecting hundreds of thousands of savings, and their pricing on just general returns management has beat all their competitors, while also having deep integrations into our ERP (netsuite) to take our returns role from a full time employee daily to ~1 hour for an employee as a side responsibility. Been loving the support and the team
The customer service and user experience on this app is amazing. They truly care about making sure it's set up best for your storefront. The team is devoted to making the best app for its users & takes in input and feedback on how to develop the best solution to battle the issue with returns online. OH and the image verification feature is amazing as we can check out the condition of the items before creating a return label. Gives us more feedback on the product and streamlines the process saving time and money going into this.
Acerca de esta aplicación
Fecha de lanzamiento
16 de febrero de 2023
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Devoluciones y cambiosFunciona con
USPS, Canada Post, DHL Express, Shippo, EasyPost, ShipHeroCreada por Frate
Acerca de Frate
Calificación promedio: 5,0
1 año de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
5017 Miss Julie Lane, Austin, TX, 78727, US
Soporte técnico
Enviar un mensajesupport@frate.co