Overall rating
3.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 11% of ratings are 1 stars
May 20, 2021

We got this app to help automate fraud prevention. We had issues in the past with chargeback orders, mismatching address orders, etc. This app fit perfectly for what we needed. Even more, we ran into an issue with the address mismatch filtering portion of the app. I brought up the issue with the 10X support team. They immediately responded, took a look, were able to get to the core of the issue, and resolved it. It showed me they very much cared about their customers and helping them prevent fraud for their businesses. I would whole heartedly recommend this app and the creators to anyone!

ExpressMed
United States
6 months using the app
February 2, 2018

Great app, basic and reliable, saves us several minutes per day. Installed on all our stores!

Oudoorlynk
United States
4 months using the app
February 1, 2018

This app took us 5 seconds to setup and saves us at least a few hours per month. Super automated, basically a no brainer to have this app if you spend any time at all canceling High Risk orders. Highly recommend!

Flypedals
United States
3 months using the app
Edited July 10, 2019

This app works as it should, especially for digital products resellers, it refunds the order before a download link is sent to the fraudsters, thats about 99% of the time, which is always an issue since. pixellogo.com

Pixellogo
Canada
3 months using the app
October 5, 2018

I used this app to detect fraud on my site. I have to give this app 5 stars for performance. I certify this is an excellent App.

LeeFed
United Kingdom
2 months using the app
February 8, 2018

Super easy to set up. Does exactly what we need it to do and I dont have to spend time cancelling orders everyday!

Watchoutfitters 2
United States
About 1 month using the app
February 2, 2018

Easy to use app, very simple after the initial download. Looking forward to reducing the work that goes into fraud purchases.

Noveltyneeds
United States
About 1 month using the app
February 7, 2018

I highly recommend this app! Took seconds to set up and saves me hours of checking for fraudulent orders.

Pilot Active
United States
26 days using the app
February 1, 2018

easy to use, definitely worth a shot if you spend time reviewing orders

Ivywild
United States
14 days using the app
December 19, 2018

This app is perfect for a very simple, straightforward function: automatically canceling high-risk orders. Why this isn't already baked into Shopify is puzzling, but Fraud Scanner has your back. Avoid chargebacks and losing your merchant services with this excellent app.

GRAV
United States
9 days using the app