Fraud Scanner

Fraud Scanner

by 10X Apps

Automatically cancel fraudulent orders

4.7 of 5 stars(25 reviews)

Save Time, Stop Chargebacks!

No need to sort through orders in search of fraud anymore! Fraud Scanner does it automatically for you.

Stop losing money to fraud!

Decrease chargeback costs related to fraud. Block spam and fraud by stopping scammers immediately.

Stop Scams, Spam and fraud!

Fraud is a common occurrence for ecom stores, stop scammers from placing orders on your store and avoid chargebacks.


About Fraud Scanner

If you spend time manually reviewing and cancelling orders marked “Fraudulent” or are receiving chargebacks from orders marked High Risk of fraud, this app will save you time and money.

Reviewing potentially fraudulent orders can take a lot of time, and can cost a lot of money in chargeback fees. And, with an increasing amount of online scammers, it’s easy to miss potential fraud if you are reviewing orders manually. The time it takes to comb through orders looking for high risk customers could be better spent marketing your business or fulfilling orders to legitimate customers.

That’s why we created the Fraud Scanner app. Our app takes the stress out of dealing with fraudulent orders; this app will automatically cancel orders labeled by Shopify as a High Risk of Fraud.

Here’s how it works…

Simply install and activate the app, and instantly you will never have to worry about reviewing your Orders for fraudulent customers ever again. Just set the dashboard to “Activate” and our app will actively find and cancel any new orders that are marked with High Risk by Shopify. All orders before installation and while the settings are Deactivated will not be affected at all.

Features:

  • Cancel orders marked High Risk of Fraud automatically
  • Activate / Deactivate settings
  • Easy 10 second installation
  • Get more control over your orders

We are shop owners ourselves and understand how frustating it can be be worry about finding and canceling orders marked for Fraud before shipping out products. We created this app for ourselves, but after realizing how well it works, we decided to offer it to other stores owners as well!

Integrates with

  • fraud

Media gallery

Support

Pricing

Starter Plan

Free

  • Free Plan - for stores with up to 25 orders per month. Unlimited Fraud Order Cancellations

Basic Plan

$4.95/month

  • Price for stores with up to 150 orders per month. Unlimited Fraud Order Cancellations

Advanced Plan

$9.95/month

  • Price for stores with up to 500 orders per month. Unlimited Fraud Order Cancellations

Plus Plan

$19.95/month

  • Price for stores with more than 500 orders a month. Unlimited Fraud Order Cancellations

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 25 reviews

  • 5 of 5 stars
    92% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (1)

Most recent reviews

Pixellogo

This app works as it should, especially for digital products resellers, it refunds the order before a download link is sent to the fraudsters, thats about 99% of the time, which is always an issue since. pixellogo.com

XBODY UK

Cancels fraudulent orders but order confirmations are still sent to us, which means we still have to manually log in and check every order. This defeats the whole purpose of the app!

Developer reply

April 29, 2019

Hi, per our communication with you, this is something completely out of our control as Shopify does not all apps to access the Checkout system and the confirmation email is sent before we are able to access the order. We sympathize with your frustration since it's frustrating for us as well, but please understand that this app works entirely as described/intended and we have done everything in our control to create and offer a product that works to cancel fraudulent orders. Also, as high volume store owners ourselves, we strongly recommend not using a shipping setup that ships goods on orders that have been canceled since that would essentially ship any order that has been previously canceled. We hope you can appreciate our humble position here and we would greatly appreciate any modification or removal of this review.

Kindly,
Jonah, Founder

aboniks

Easy install and clean uninstall. Automatically cancels transactions flagged by Shopify as high-risk. If that's all you want, the app will deliver it.

This developer is technically proficient and fairly responsive, but inclined to cut corners. Email from app users may be discarded by overly aggressive spam filters. Don't expect them to spell your name correctly in correspondence.

Why isn't this review 5 star?

[-1 star] Unsupported and unclear legal customer consent requirements in app TOS, Section 9.4.1.

[-1 star] Poor technical documentation.

[-1 star] Support experience needs improvement.

Developer reply

March 14, 2019

Thank you for your review. Per our extensive conservations outside of this review and the many changes we’ve made to our systems, I am sorry that you did not find your support experience up to your standards. We strive for fantastic customer service and make sure to promptly and efficiently answer any and all emails in our inbox. We also work closely with Shopify to ensure that we are always in compliance with their strict privacy and disclosure guidelines, so it’s unfortunate that you feel this way. After deliberating with the Shopify team they were more than impressed in the effort that we made to satisfy your concerns, they also found them to be a bit bizarre. However, as a customer we respect your opinion and will continue to work to improve your experience in the future.

We look forward to having you as a customer and working to improve all of the aspects listed in your review.

Sincerely,
Jonah
Co-Founder
10x Apps