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Comprenez le risque, évitez les fraudes connues et automatisez les opérations pour plus de revenus.
Fraud Control vous fournit les outils nécessaires pour automatiser les opérations de lutte contre la fraude et pour maximiser vos revenus. Comprenez le risque de fraude de votre boutique grâce à l’analyse de données, telles que les taux d’acceptation et de commandes présentant un risque élevé. Fraud Control peut aussi vous recommander des règles prédéfinies pour créer des règles personnalisées afin de bloquer les fraudeurs connus.
- Rapports de risque de fraude pour votre boutique.
- Analyses de données soulignant l'évolution des tendances en matière de fraude.
- Automatisation grâce à Flow pour réduire l'effort de lutte contre la fraude.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
Langues
anglais, tchèque, danois, allemand, espagnol, finnois, français, italien, japonais, néerlandais, polonais, portugais (Portugal), suédois, chinois (simplifié), et chinois (traditionnel)
Catégories
Types de fraudes
Outils de prévention
Alertes et analyses de données
Avis (7)
All this really provides is a little fraud dashboard. All the automations are done via Flow anyway, which can be done without having this app installed. It attempts to make it easier to install ready made Flows, but the the install template links all fail, so you have to go to Flow and find the template. I ended up combining two Flows,so there is just one flow that runs - if order is not high fraud risk it will capture the payment, or if high risk, tag and cancel the order.
Hey, there! Thank you for taking the time to leave us a review, and some feedback, for Fraud Control! We're always looking to improve our product offers, so do you have any specific feedback for Fraud Control? I'd be happy to pass that feedback along to our development team for their consideration, if so. Thanks again! -Imogen, Shopify Support
I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!
Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your store. In order to filter and block potentially-fraudulent orders, you'll need to enable checkout rules and/or Shopify Flow. You can find more information here (https://shopify.link/4krb).
I recommend checking out this help document (https://shopify.link/ZeAY) for tips on dealing with high risk orders and preventing fraud on your store. - Greta, Shopify Support
This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted.
That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!
Thank you for your review! If you would like to make sure to not be charged processing fees for high risk orders you would be able to use Flow as mentioned in the review. Then set your payment capture settings to not capture the order.
Thank you for the feedback on the app as well, this helps us understand what you will need from Fraud Control in the future. - Frans, Product Manager
Blocked all of our orders from exporting to shipstation. I would not install this app. It seems to be very buggy
Hey, there. Thanks for taking the time to leave us a review for the Fraud Control app. We'd love to chat with you directly so we can look into this mater for you. If possible, please connect with us through our help portal at this link: https://shopify.link/VAaY. Thanks! -Imogen, Shopify Support
It literally does nothing that is new or useful. Just a dashboard, that tells you how many charge backs. Useless. I would have thought a basic template would be to block by IP, and other patterns, rather than just email address. Don't bother.
Thanks for taking the time to review the app. I understand that you would like to block orders/checkouts using Fraud Control. One method as you mentioned is using the Flow templates that are suggested. Alternatively if you click on the Rules section in the Admin side bar you will see that you can create custom rules to checkouts before they become orders using IP, billing/shipping address, email or postal code! Please let us know if you need help with setting these up!
Assistance
Shopify peut répondre à toutes vos questions concernant Fraud Control.
Développeur
151 O’Connor St, Ottawa, ON, ON, CA
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Lancement
10 mai 2023
Accès aux données
Cette application a besoin d’accéder aux données suivantes pour fonctionner sur votre boutique. Comprendre pourquoi en lisant la politique de confidentialité du développeur.
Voir les données personnelles:
Clients, propriétaire de la boutique, informations sur les employés
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Clients
Nom, adresse e-mail, numéro de téléphone, adresse physique, géolocalisation, Adresse IP, navigateur et système d’exploitation
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Propriétaire de la boutique
Nom, adresse e-mail, numéro de téléphone, adresse physique
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Informations sur les employés
Nom, adresse e-mail, numéro de téléphone
Voir et modifier les données de la boutique:
Clients, produits, commandes, analyses de données de la boutique, comptes d’employés, Shopify Payments, autres services
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Afficher les clients
Données client
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Afficher les produits
Stock, produits, or collections
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Afficher les commandes
Traitement des commandes or tous les détails de la commande
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Afficher les analyses de données d'une boutique
Analyses de données
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Afficher les comptes d’employés
Comptes d'employés
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Afficher Shopify Payments
Comptes Shopify Payments
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Modifier les autres services
Règles de décision
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Afficher d'autres données
Paramètres de paiement or rapports