Fraud Control

Fraud Control

價格:免費
評分 (2.0)
評價
開發者

特色

廣受與您同類型的商家愛用
  • 美國商家
專為您的商家量身打造
  • 可直接在 Shopify 管理介面使用

應用程式相關資訊

發布日期

2023年5月10日

語言

英文、 捷克文、 丹麥文、 德文、 西班牙文、 芬蘭文、 法文、 義大利文、 日文、 荷蘭文、 波蘭文、 葡萄牙文 (葡萄牙)、 瑞典文、 簡體中文,以及 繁體中文

類別

詐騙

瞭解詐騙風險、封鎖已知詐騙並自動化相關作業,以創造最大營收。

Fraud Control 提供的工具可協助您將防詐騙工作自動化,並創造最大營收。通過訂單接受率和高風險訂單率等分析數據,了解商店面臨的詐騙風險。Fraud Control 會建議預先定義的規則,您亦可以自訂規則,在結帳流程時封鎖詐騙者,防止訂單成立。

Fraud Control 提供的工具可協助您將防詐騙工作自動化,並創造最大營收。通過訂單接受率和高風險訂單率等分析數據,了解商店面臨的詐騙風險。Fraud Control 會建議預先定義的規則,您亦可以自訂規則,在結帳流程時封鎖詐騙者,防止訂單成立。 更多
  • 商店的詐騙風險報告。
  • 時段詐騙趨勢分析。
  • 透過 Flow 自動化作業,減少處理詐騙的時間。
  • 在訂單成立前先封鎖結帳。

7 則評價

整體評分
2
各級評分數量
  • 14% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 14% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 71% 的評分為 1 顆星
2024年3月20日

I think that the reviewers that are giving low scores here are missing the boat. This tool adds some powerful capabilities. It is not just the dashboard. It seems to conditions to FLOW. We were paying a 3rd party company to guarantee our orders against fraud. They accepted more than 99% of the orders which was good, but at a cost that added up to a high monthly amount. After installing Fraud Control, I went to create some creative FLOWs (you need this free app too) and each time an order came in it runs through plenty of rules and uses the fraud risk score which has been pretty good. AVS, and a slew of other properties of the order. I also exempt regular orders from this check and exempt Shop Protect orders from this check. I believe that we will have almost the same success rate as we had with the paid company. I let it run for a few weeks together and now removed the paid company. (I gave them a chance to reduce their cost first)

I just added this to my 2nd store today, because of the success with the first store.

I run this in conjunction with a paid invoice printing app and when the printing app sees a Fraud tag on the order (add by my flow), it prints a big "Don't ship - FRAUD" on the order. Now, I just need to add the same thing for a "HOLD" which I sometimes add to the order when needed in further examination which I haven't needed so far.

I hope that everyone sees the benefit that I do and get the most from it causing Shopify to build it our even better.

eJools
美國
使用應用程式 12分鐘
2024年4月12日

At FIGS, we use Fraud Control as the sole source of combating against credit card, chargebacks, reseller, and other types of e-commerce fraudulent activities.

I do wish this app had more/better/more detailed functionality to better serve our growing platform.

FIGS
美國
Shopify 已回覆 2024年4月15日

Hey FIGS - thank you for your feedback and review. I'd love to better understand the functionality you are looking for. Please don't hesitate to connect with our authenticate chat support team to share your feedback with us at any time. -Shay, Shopify Support

2023年6月18日

All this really provides is a little fraud dashboard. All the automations are done via Flow anyway, which can be done without having this app installed. It attempts to make it easier to install ready made Flows, but the the install template links all fail, so you have to go to Flow and find the template. I ended up combining two Flows,so there is just one flow that runs - if order is not high fraud risk it will capture the payment, or if high risk, tag and cancel the order.

Green Electrical Supply
美國
使用應用程式 5個月
Shopify 已回覆 2023年7月14日

Hey, there! Thank you for taking the time to leave us a review, and some feedback, for Fraud Control! We're always looking to improve our product offers, so do you have any specific feedback for Fraud Control? I'd be happy to pass that feedback along to our development team for their consideration, if so. Thanks again! -Imogen, Shopify Support

2023年9月24日

I turned on this tool and it didnt block fraudulent orders, now someone opened 53 orders in 3 days and stole nearly thousands of units that will result in thousands of dollars in chargebacks!

Purify Life
美國
使用應用程式 7天
Shopify 已回覆 2023年9月26日

Hi, there! Thank you for your review. The Fraud Control app creates a dashboard in your Shopify admin that displays analytics related to fraud or potential fraud on your store. In order to filter and block potentially-fraudulent orders, you'll need to enable checkout rules and/or Shopify Flow. You can find more information here (https://shopify.link/4krb).

I recommend checking out this help document (https://shopify.link/ZeAY) for tips on dealing with high risk orders and preventing fraud on your store. - Greta, Shopify Support

2023年7月26日

This doesn't let you block high risk orders from completing a checkout - it only prompts you to install a shopify Flow to cancel said order after it has already been submitted.

That being said, the checkout blocking is great, but it only lets you block orders based on customer's address, email, or IP address - making it almost entirely useless unless you know who is going to submit a fraudulent order before it happens. There isn't even an option to block customers that have previously submitted a chargeback! you have to add their email addresses manually, one at a time!

SFSCA - DEV
加拿大
使用應用程式 2天
Shopify 已回覆 2023年7月29日

Thank you for your review! If you would like to make sure to not be charged processing fees for high risk orders you would be able to use Flow as mentioned in the review. Then set your payment capture settings to not capture the order.

Thank you for the feedback on the app as well, this helps us understand what you will need from Fraud Control in the future. - Frans, Product Manager

應用程式相關資訊

發布日期

2023年5月10日

語言

英文、 捷克文、 丹麥文、 德文、 西班牙文、 芬蘭文、 法文、 義大利文、 日文、 荷蘭文、 波蘭文、 葡萄牙文 (葡萄牙)、 瑞典文、 簡體中文,以及 繁體中文

類別

詐騙

由 Shopify 建置

關於「Shopify」

平均評分 4.2 顆星

已有 15 年為 Shopify 應用程式商店開發應用程式的經驗

151 O’Connor St, Ottawa, ON, ON, CA

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