Protect Against Fraud
Don't let fraudulent orders affect your bottom line. Cancel those bad orders as soon as they come in based on settings you choose.
Save Yourself Time
Don't waste your time manually reviewing, cancelling and refunding high-risk orders. Let Fraud Crusher do it all for you.
Get Less Chargebacks
Say goodbye to chargebacks! When you catch those bad orders early, you can refund the card and avoid the chargeback fees.
Über Fraud Crusher Fraud Prevention
Prevent Chargebacks from High Risk Orders
We've all been there - an order slipped through that Shopify flagged as potentially fraudulent and you missed it! And then came the chargeback - complete with a refund to the customer and a hefty fee on top!
Automatically Cancel Fraudulent Orders
Now you can handle fraudulent orders automatically with Fraud Crusher! Fraud Crusher allows you to set the sensitivity level you'd like to use and utilizes Shopify's fraud analysis scoring to automatically cancel and refund orders.
Cancel Fraudulent Fulfillments
If you're dropshipping or utilizing automation in your fulfillment process, waiting too long before cancelling an order can cost you money! With Fraud Crusher, the order is cancelled as soon as Shopify scores it - saving you time and money!
Not only will the app cancel the order, any pending fulfillments and refund the payment, it will also restock the inventory from the order automatically.
Easy to use
This app makes preventing fraudulent orders on Shopify easy. Simply slide the slider to make the app more or less sensitive to Shopify's fraud analysis.
I tried to send this through support but there was an error in the code. This is what I wanted to send through. Hi, I'm just wondering what the slider actually means when it says less orders or more orders affected.
I've been getting a lot of high risk orders and I want all high risk orders to be declined right away, which option should I choose? Thank you. Hi, I'm aware that using support via the app is the best way to contact you but like I said there was an error in the apps code.
It takes me to this page https://i.gyazo.com/9d3d98e1ddd1d8a5415ad7bc27ecbc77.png So this review is the only way of contacting you.
Antwort des Entwicklers
Hi there! The support link on our Shopify listing page is the best way to get in touch. To answer your question - the slider sets the sensitivity for the app. When shopify rates an order as high-risk, there is a number on the backend (that you don't normally see) associated with how fraudulent they believe the order is - we expose this value in the app in your order history. So the more sensitive, the more orders will be cancelled. The less sensitive, the less orders will be cancelled. Sometimes Shopify can rate an order high-risk that's not actually fraudulent, so the app gives you the ability to control, with more nuance, how aggressively high-risk orders are cancelled. If you are seeing orders come through that you think should have been cancelled, just bump up the sensitivity a little in the app. It may take a few adjustments before you find the perfect value for your store.
Update: Thanks for bringing the broken link to my attention. That has been fixed now. If you need further assistance or would like more clarification on anything in my original reply, I'll be happy to help you via email at email@example.com.
PHIDLE Sacred Geometry Clothing
Business-saving app! I sell print on demand products and had a customer use a stolen card to order a bunch of product. I missed the fraud alert in Shopify and, after the chargeback fees, shipping and cost of goods, I was out almost $150 when the order was charged back! That would have been enough to pay for this app for a year! If I had the app installed it would have cancelled and refunded automatically. I don't mess around now - will keep fraud crusher installed on all my stores from now on!