리뷰 (210)

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2018년 3월 6일

This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.

Pixellogo
캐나다
앱 사용 기간 대략 2년
2021년 4월 8일

This worked OK up until the other day. Now it will not even load the page where I had all of my filters listed. I hope I don't loose them all, that would be horrible. We have blocked many people from ordering again with this app. I wish it still worked.

Superfly Bonsai
미국
앱 사용 기간 대략 2년
답글 Shopify개 2021년 4월 26일

I'm sorry to hear that you've had this issue and thank you for leaving your feedback with us here. I would recommend logging into your store in another browser or device to see if the issue is also present there, and if it isn't, you can try clearing your cache in your original browser or device to see if that helps.

If the problem persists, please reach out to our support team directly so that they can authenticate you on the store and take a closer look at this for you. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support

2014년 3월 21일

Not very useful when you use 3rd party fulfilment and your store is set to auto fulfil orders.

Give the app the power to fulfil or not fulfil orders based on its filters. Then it has value for the many thousands of customers using 3rd party fulfilment services.

Also a separate database of customers that have been flagged as warning would be good, then other shops that get my fraudulent customers would get a waring and a held order for them to look into.

Tongkat Fitness USA
영국
앱 사용 기간 대략 2년
2017년 5월 10일

TERRIBLE for digital products - no matter what rules you set up, the system will still fulfill. Contacted Shopify regarding this, and they have no answers.

Photographer Depot
미국
앱 사용 기간 거의 2년
2022년 4월 22일

it literally doesnt do anything. bye dunno what to say. ignore all of this . trying to reach 100 characters

Aesthetics by Chioma (Pty) Ltd
남아프리카
앱 사용 기간 거의 2년
답글 Shopify개 2022년 5월 6일

I am sorry to hear that you haven't found the Fraud Filter app to be helpful but thank you for sharing your feedback with us here nonetheless. Shopify does provide other tools and resources to help combat fraud outside of the Fraud Filter app, which you can read about here: https://bit.ly/2PoUYkf. -Victor, Shopify Support

2014년 9월 26일

It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered...

Very disapointting

My Little Desire
벨기에
앱 사용 기간 거의 2년
2022년 5월 18일

Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.

Raw Feeding Miami
미국
앱 사용 기간 1년 초과
답글 Shopify개 2022년 6월 10일

I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support

2023년 5월 27일에 편집됨

Pretty poor. All criteria has to be met for it to work. so if you put a name and an address for example, both would have to match in order for the filter to be applied. Then if the person simply changes their address it wouldn't work. This means in order for it to be effective you have to create 100's of separate filters for each rogue customer. It would instantly transform this app with the simple addition of giving us the choice to add filters with an AND/OR option but considering everyone have been requesting this same feature for almost 2 years I doubt they will implement it. You just get a canned uninterested response saying. "we will pass on the request to our engineers" Don't bother with this app it wont do what you want it to.

Rocksolid Audio
영국
앱 사용 기간 1년 초과
답글 Shopify개 2023년 5월 26일

Hi, there. Thank you for sharing your feedback. We can see why adding additional options to the logic rules would be beneficial to prevent recurring orders. We would be happy to pass your feedback along to our developers for future considerations. Cheers! -Mac, Shopify Support

2019년 1월 23일

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Titania Creations
영국
앱 사용 기간 1년 초과
2017년 11월 30일에 편집됨

Absolutely useless for digital products!! I have someone set up to be blocked and it let them purchase and sent them the digital product (they downloaded it), then refunded their money! What is the point in that? Uninstalling now and not impressed. Just another half-arsed app.

New Loops
영국
앱 사용 기간 대략 1년