리뷰 (210)

전체 평점
2.3
평점 수준당 개수
  • 평점의 31%가 별 5개입니다
  • 평점의 9%가 별 4개입니다
  • 평점의 7%가 별 3개입니다
  • 평점의 8%가 별 2개입니다
  • 평점의 45%가 별 1개입니다
2018년 2월 14일

The biggest fraud happens when billing addresses are different than shipping addresses and when they use expedited shipping. Both of those functions are missing!

Phoneremedies
미국
앱 사용 기간 9개월
2022년 3월 4일

useless app, might as well just leave the orders open and see if you get a chargeback... the real crime here is Shopify charging merchant fees even when the payment is refunded. Cashapp doesnt do this, Venmo doesnt do this, PayPal doesn't do this...

CB Hobby
미국
앱 사용 기간 9개월
답글 Shopify개 2022년 3월 23일

Thank you for writing your review and I am sorry to hear that you've had a negative experience using the Fraud Filter app and fraudulent orders. If you haven't already, I would recommend checking out our documentation on fraud prevention to learn more about preventing fraudulent activity on your store: https://bit.ly/2PoUYkf. -Victor, Shopify Support

2019년 11월 6일

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

Action Slot Racing
영국
앱 사용 기간 9개월
2023년 6월 6일

no sirve para nada , llevo 2 meses indicando nombres y datos de clientes y pedidos para filtrar y siguen entrando ordenes fraudulentas

LookPerfect
스페인
앱 사용 기간 8개월
2023년 7월 21일

This app does not work at all. As this app is by Shopify, I reached the support and explained everything, how it is not working. Finally got a reply from them to use another app. Then why this app is there? Not at all satisfied

Skmeico
인도
앱 사용 기간 4개월
답글 Shopify개 2023년 8월 10일

Hi, there. I'm sorry to hear that the app wasn't working for you, and I appreciate you reaching out to our team about this. If you experienced a technical issue with the app, please know that our team will investigate and do what we can to resolve it. -Sophia, Shopify Support

2016년 9월 9일

it is not filtering or catching fraudulent orders.even i have detail filters in place.

It is simple tool, free, limited with no activity or analytics. it is not working for me.

Troygift
미국
앱 사용 기간 5개월
2019년 5월 6일

This app should be called, "voluntarily share your customer's info with us, and we'll do nothing for you in return Filter." I need an app that can block specific customers, and also block sales to specific states and zip codes. Fraud Filter claims it can do that . The rules that I set up, were made to do that, but, this app does NONE of those things. This is just a scheme for them get your customer's metadata. It's completely useless for anything else. Clearly the 5 star reviews are fake. Don't use this app. It's a fraud. You've been warned.

Absolute Scientific LLC
미국
앱 사용 기간 4개월
2016년 1월 17일

Had it installed for about 6 months. Doesn't work well at all. Very hard to navigate. Now it won't even let us create or update rules. Don't bother, accept that Shopify should fix this internally and refuse to.

Gow Gifts
아랍에미리트
앱 사용 기간 4개월
2021년 6월 8일

Practically useless. - This app requires you to create completely new and separate rule for every individual customer you want to block. No support for a single list.
- As others have stated, this app does not block the order from occurring. It just cancels it after the fact, leaving the merchant out of pocket for the transaction fee.

Westa
미국
앱 사용 기간 4개월
답글 Shopify개 2021년 6월 26일

Hey, there. Thank you for taking the time to share this review and for highlighting these issues. We can see why some of these issues would be a problem for some of our merchants, like yourself, and we would be happy to pass your feedback along to our developers for future considerations. Cheers! -Elias, Shopify Support

2018년 5월 21일

I really feel like Shopify doesn't give a single F about fraud. This app is a joke and a slap in the face to customers. Shopify might as well be in bed with the thieves. You provide a platform but you don't do anything to help me protect my customers. They are essentially your customers too Shopify!

Topsy Girl
미국
앱 사용 기간 4개월