รีวิว (213)

การให้คะแนนโดยรวม
2.3
จำนวนต่อระดับคะแนน
  • 31% ของการให้คะแนนคือ 5 ดาว
  • 8% ของการให้คะแนนคือ 4 ดาว
  • 7% ของการให้คะแนนคือ 3 ดาว
  • 9% ของการให้คะแนนคือ 2 ดาว
  • 45% ของการให้คะแนนคือ 1 ดาว
30 พฤษภาคม 2014

does what it says it does. Thank you.

Zasttra.com
แอฟริกาใต้
3 เดือน ในการใช้แอป
27 เมษายน 2021

Nope, it simply doesn't work. I made a few test orders after setting up all the filters. It did not cancel any order. Didn't expect this from the official Shopify devs. I suppose most of the devs at Shopify are not competent enough.

Fetch N Buy
อินเดีย
3 เดือน ในการใช้แอป
Shopify ตอบแล้ว 15 พฤษภาคม 2021

Hi, there. Sorry to hear that you're having issues with Fraud Filter. I'd recommend trying the app with a different browser or device to see if the issue persists. You can also try clearing your browser's caches to see if that helps.

If the issue continues to persist, please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account. Our Support team would be happy to continue assisting you with this through live chat, email, or callback. Thanks! -Elias, Shopify Support

24 กรกฎาคม 2018

I set up several filters and none of them worked. Waste of time.

Venturio
สหราชอาณาจักร
3 เดือน ในการใช้แอป
แก้ไขเมื่อ 10 มกราคม 2018

This app is terrible. The filters it allows you to stop orders are completely unhelpful - unless you happen to know the exact email address, IP address or other specific information that the criminal will use, it doesn't help. I'm not sure why it's designed this way because its a Shopify app and Shopify is actually very good at flagging fraud orders. But it doesn't allow you to automatically block or cancel orders that it believes are fraudulent.

Blowfish For Hangovers
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
9 สิงหาคม 2016

Great and simple to use wonderful app to have it's free and does a great task of looking after your business and money!

Vapsol 2
ออสเตรเลีย
3 เดือน ในการใช้แอป
30 พฤษภาคม 2016

Great time saver not having to manually refund orders, super easy to setup

Fit49
แคนาดา
3 เดือน ในการใช้แอป
7 กุมภาพันธ์ 2021

This app does not work. It hasn't blocked a single order placed by email addresses we have blocked through the app.

BIG BUD PRESS
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Shopify ตอบแล้ว 10 กุมภาพันธ์ 2021

Hi, there. Thanks for taking the time to provide your feedback here, and I'm sorry to hear that you haven't had a positive experience with the app to this point. Please feel free to reach out to our support team so we can do some troubleshooting and make sure the app is set up properly: https://bit.ly/3e61ynh. Warm regards! -Oliver

8 ตุลาคม 2021

We use this for fraudulent orders and diverters. It works well. The only thing from getting 5 stars is the lack of options when creating filters. It would be nice to have time and date parameters in the rules for making filters. i.e. We have obligations to restrict a certain number of orders per day and per week. It would also be nice to have product specific parameters in the rules for making filters. i.e. We have obligations for maximum quantity of any one product on any one order. This is a great app for people with obligations to vendors. Thanks for the work on it Shopify!

Tuscola Pain and Wellness Center
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Shopify ตอบแล้ว 11 ตุลาคม 2021

Hey, there. Thank you for taking the time to write this review and share these suggestions. We can see how having more filter options can be beneficial for our merchants using this app and we'd be happy to share this with our developers. Cheers! -Elias, Shopify Support

22 สิงหาคม 2022

Useless App Shopify used to offer billing doesn't match shipping or order declined now they take away any fraud protection and give this joke of an app. We will be off shopify very soon!

Black Ops Auto Works
สหรัฐอเมริกา
3 เดือน ในการใช้แอป
Shopify ตอบแล้ว 2 กันยายน 2022

Hey, there. Thank you for sharing this feedback with us. While Fraud Filter does not offer the same rules as previous releases, our app is considered more of a fraud prevention. That being said, if you need to review the billing and shipping addresses before fulfilling an order, then you can consider capturing the payments manually (https://bit.ly/3QccmSW). If you need any help with this, then we'd be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request.

That being said, if you're looking for fraud protection, then we'd recommend taking a look at Signifyd (https://bit.ly/3cMDt9u). Signifyd offers revenue protection as well as abuse prevention. If you need any help with their app, the app developer is always available to assist you - you can reach out to them directly through the contact information found in the Support section (https://bit.ly/33brIzk) of their app's page. Cheers. -Elias, Shopify Support

2 พฤศจิกายน 2018

This is a Great app to block orders from all fraudolent customers. you can choose Multiple way to block. Give a try!

Spiritual Shop
อิตาลี
3 เดือน ในการใช้แอป