Fraud Filter

Hi, this app is itself some kind of fraud. I have blocked fraud customers but everytime their order is processed and the app does nothing about it. Probably its created by some fraudster only to trouble the store owners. Please dont downlaod it if you dont want trouble.

So many things wrong with this app. Wish i saw the ratings earlier before downloading.
1. Rules you set in place does not work (customer name, email, phone number, street address, etc) customer is still able to purchase and order comes through fine. Order doesn't automatically cancel like it states it would. I saw a response saying when order is fulfilled the rule doesn't apply, yet the order the customer made wasn't fulfilled but it still went through

2. No customer support

3. Don't waste you time on this app. Find something else

This app does not work. No matter which filter is added, the rules don't work as mentioned. Useless app.

Been using this app for over a year now and it doesn't work well at all. It allows repeat fraud even when a rule has been made against an address and phone number etc. Keeping it simply because i have a stored list of fraud info to reference off.

Not very useful when you use 3rd party fulfilment and your store is set to auto fulfil orders.

Give the app the power to fulfil or not fulfil orders based on its filters. Then it has value for the many thousands of customers using 3rd party fulfilment services.

Also a separate database of customers that have been flagged as warning would be good, then other shops that get my fraudulent customers would get a waring and a held order for them to look into.

It doesn't work. I have created a filter to cancel an order from a given IP or Phone Number or Name and.... the filter is not triggered...

Very disapointting

Worthless app, unfortunately. It won't block orders...it will only cancel them after the fact, if it works at all.

I setup 5 rules to prevent a customer from placing orders on my site. None of them worked. Useless app.

Doesn't do anything... Have had multiple fraud orders always from same IP address, so setup a IP block... and the fraud orders keep coming in... no warning, no cancelled orders... I tried both settings nothing does anything

Garbage App,

It doesn't work right 50% of the time. It cancel's peoples orders when its not supposed to. Way to finnicky.