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Good app to detect them scammers. A great thing that they don't promote is that you can block freight forwarders that can really be an issue with chargebacks. We blocked them ALL for our Home and garden site https://wroughtironhaven.com. You can to here's a zip list Id recommend blocking: 97230,92683,10469,11212,33198,33178,33166,33195,33122,33126
It's a good app and adequately blocks customers. For anybody complaining about the app not working, for the blocking feature to work the filter must contain all of the attributes to block the customer. For example, when setting up a filter, only include one attribute because for the filter to work it needs to meet all of the attributes. 10/10
it works the way it should, but too bad it doesn't allow IP address blocking.
This app is great, especially as a free app!
For a free app, it works well, we use it along with other methods to screen orders.
Fraud Filter is a good first line defense for stopping fraudulent orders from happening in your store.
We just recently launched, so we haven't had many orders yet. But I find the functionality works fine for us so far and I like that it supplements the already existing fraud analysis in shopify that shows up in the admin side when viewing each order.
I had a customer who I did not want to buy from me again. This app has allowed me to block them from purchasing from my store in the future.
This app does have it's flaws, but I have a pretty major suggestion if you are trying to use it! Turn on manual payment capture so you do not need to take the processing fee! I have had someone persistently trying to place orders, and manual payment capture helps SO much with this app.
Hi, there. Thank you so much for taking the time to leave this great review. We are so happy to hear that the Fraud Filter app has been working for you and your shop. Thanks again! - Marty, Shopify Support
Using this App with my other store www.101.watch - and I am absolutely satisfied.
Cheers! K