評價 (213)

整體評分
2.3
各級評分數量
  • 31% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 7% 的評分為 3 顆星
  • 9% 的評分為 2 顆星
  • 45% 的評分為 1 顆星
2021年3月15日

Nichts funktioniert einfach nur schlecht !
Die App scheint veraltet zu sein.
dazu nötigt man hier einen den Fehler genau zu beschreiben. Ich möchte Kunden per email blockieren und es funktioniert einfach nicht.

Genkidama
德國
使用應用程式 接近3年
2017年12月26日

As "New Loops" wrote: Absolutely useless for digital products! Sorry, Shopify....

Diagnose Software
愛爾蘭
使用應用程式 接近3年
2020年5月28日

Shopify needs to remove this. The filters do not work, continued fraudulent orders from blocked IP addresses. I will look elsewhere this app is not fit for purpose.

Kickfootwear
英國
使用應用程式 接近3年
2021年7月6日

IT DOESN'T WORK. COULD SHOPIFY ACTUALLY FIX THIS APP RATHER THAN GIVING EVERYONE CORPORATE ROBOTIC REPLIES???

Shire Bikes - Parts & Accesories suitable for Monkey Bikes
英國
使用應用程式 接近3年
Shopify 已回覆 2021年7月13日

Hey, there. Thank you for taking the time and sharing this feedback with us. If our guide for Fraud Filter (https://bit.ly/3hEwLSg) isn't able to help you set up our app, then this is something that our Support team can help you with. Our Support team will be able to take a closer look at your account and assist you through live chat, email, or callback. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log in to your account to create a support request. Cheers. -Elias, Shopify Support

2017年11月14日

This app doesn't work, we've set filters upon filters and none of the orders get caught. Don't waste your time.

Eightcig
美國
使用應用程式 接近3年
2021年2月22日

This app only works if you create a single list for each email you are blocking. There is no way to adjust the filter to search for OR only AND. So if you put two emails into one list - it assumes you need both conditions to work (and then does not). This seems like a major development oversight by Shopify - should allow for AND and OR filtering so users can create one list and add names to it versus create a list for EACH individual email. Please fix ASAP.

Nohble
美國
使用應用程式 2年多
Shopify 已回覆 2021年2月22日

Thank you for writing your review and for highlighting this issue. I can see why this would be a problem when creating lists within the app, so will be sure to pass your feedback onto our development team for them to review. -Victor, Shopify Support

2015年11月3日

Been using this app for over a year now and it doesn't work well at all. It allows repeat fraud even when a rule has been made against an address and phone number etc. Keeping it simply because i have a stored list of fraud info to reference off.

Addamonline
愛爾蘭
使用應用程式 2年多
2018年12月17日

Has never worked properly. Does not block anyone, any email address, country etc. Therefore still getting Indonesian and Malaysian orders that should never get through that we have to cancel manually.

J&B Menswear Ltd, Norwich
英國
使用應用程式 2年多
2018年3月6日

This app does not work, and we mean at all! The app was designed with all the right elements in place, but somehow it was not plugged to shopify stores to actually do the job.

Pixellogo
加拿大
使用應用程式 大約2年
2021年4月8日

This worked OK up until the other day. Now it will not even load the page where I had all of my filters listed. I hope I don't loose them all, that would be horrible. We have blocked many people from ordering again with this app. I wish it still worked.

Superfly Bonsai
美國
使用應用程式 大約2年
Shopify 已回覆 2021年4月26日

I'm sorry to hear that you've had this issue and thank you for leaving your feedback with us here. I would recommend logging into your store in another browser or device to see if the issue is also present there, and if it isn't, you can try clearing your cache in your original browser or device to see if that helps.

If the problem persists, please reach out to our support team directly so that they can authenticate you on the store and take a closer look at this for you. You can reach them here: https://bit.ly/2AWw5VA. -Victor, Shopify Support