HQ Test Store
I have a question. This app is installed and configure some fraud rules in my store. But if some Fraudulent orders still are created, how does this responsibility identify? which side will pay for these users, Shopify or merchant.
We appreciate your five-star review and the question you have asked, so thank you for taking the time to reach out to us.
Shopify does not cover any associated fees a merchant may pay due to chargebacks, which are a potential consequences of fraudulent orders. We do however offer apps such as Fraud Filter to help prevent them, along with other tools such as Fraud Protect (https://bit.ly/3dmiG8L) and our in-built fraud analysis program: https://bit.ly/3m6THdP.
We also offer advice and guidance on how to prevent chargebacks and how to manage them if one is received, which can be found on our Help Center here: https://bit.ly/2PoUYkf. -Victor, Shopify Support
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L & M Kee
This filter has saved me from many fraudulent transactions. Thank you for creating this app! I don't know what I would do without it.
This app is great, Fraud Filter has helped saved a lot of time and money for Torres Targets and our website www.torrestargets.com
This is a Great app to block orders from all fraudolent customers. you can choose Multiple way to block. Give a try!
Wrought Iron Haven
Good app to detect them scammers. A great thing that they don't promote is that you can block freight forwarders that can really be an issue with chargebacks. We blocked them ALL for our Home and garden site https://wroughtironhaven.com. You can to here's a zip list Id recommend blocking: 97230,92683,10469,11212,33198,33178,33166,33195,33122,33126
we always fight fraud and this app helps us in some aspects to reduce the fraud level.. thanks for creating this app
it takes a while until you get the habit of using this
a great way to keep out unwanted guests
Cisco Net Global
This app works great on my network devices website
This app works great, highly recommend