Fraud Filter , 210 reviews

Overall rating
2.3
Counts per rating level
  • 31% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 45% of ratings are 1 stars
December 15, 2021

I want to block some people from placing cash on delivery orders based on their mobile number, as some customers keep on ordering cash on delivery then rejecting the order leading to losses. Shopify should add this feature either in this app or in Advanced cash on delivery app.

FarmMate.in
India
9 months using the app
Shopify replied December 21, 2021

Hi, there. Thank you for taking the time to leave this great review and provide us with this feedback as well. I can certainly see how this idea could benefit our Fraud filter app and would be happy to submit this idea up to our developers for future consideration. Thank's again! -Marty, Shopify Support.

November 23, 2022

This isnt terrible, honestly. The only probalem is that you need to set up one rule for email, then another rule for address and another rule for name. The more criteria you have on a rule the less effective it is. This is good at setting up single point rules. Such as email block. But not email + address.

SurplusbyDesign
Canada
9 months using the app
Shopify replied December 30, 2022

Hey, there. Thank you for taking the time to leave us a review for Fraud Filter. We appreciate the feedback you've provided us here. With so many rules, there are times where too many of these rules being in effect may impact a shop's ability to keep all potential fraudsters out. I've gone ahead and passed the feedback you provided us here to our Product Team so they can consider adapting these rules in a future update. I can't comment on what the result of your feedback may be, but you can be confident that our team is aware of your review. Thanks again! -Imogen, Shopify Support

February 26, 2017

its very easy to setup and usGreat app

Ezgetone
United States
6 months using the app
May 30, 2015

Seems easy enough to use. For existing data perhaps its good, but that seems to mean that you would need to get scammed first before knowing what rule to set?
Would be great if there were some suggested rules that should be used, or maybe you could choose to have your fraud data shared with others so that it can auto-create/suggest some fraud rules for you based on what others are setting

Little Garments
South Africa
3 months using the app
February 21, 2013

If your store is not based in the USA, this is a useless app to detect frauds. It's basically a filter for the data your customer types, it doesn't check credit cards, proxies, phone numbers, addresses and so on. You can't complaint about it though, as it's 100% free. If you're serious about preventing frauds, you need Subuno. Check it out on the app store.

ReaderShop .com.au