Fraud Filter

Fraud Filter

Pris: Gratis
Bedømmelse (2,3)
Anmeldelser
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Om denne app

Lanceret

19. februar 2013

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Svindel

Opret regler for at markere eller forhindre kendte kunder i at placere ordrer i din butik.

Fraud Filter kan give et ekstra lag af beskyttelse for at hjælpe dig med at bekæmpe svindel og undgå tilbageførsler. Ved at bruge Fraud Filters enkle regelbaserede funktionalitet kan du nemt opsætte advarsler for mistænkelige ordrer, eller blokere ordrer helt. Når en ordre matcher et filter, du har oprettet, vil Fraud Filter markere det som mistænkeligt for at advare dig eller automatisk annullere det for dig, afhængigt af hvilken handling du har valgt.

Fraud Filter kan give et ekstra lag af beskyttelse for at hjælpe dig med at bekæmpe svindel og undgå tilbageførsler. Ved at bruge Fraud Filters enkle regelbaserede funktionalitet kan du nemt opsætte advarsler for mistænkelige ordrer, eller blokere ordrer helt. Når en ordre matcher et filter, du har oprettet, vil Fraud Filter markere det som mistænkeligt for at advare dig eller automatisk annullere det for dig, afhængigt af hvilken handling du har valgt. mere
  • Opret brugerdefinerede filtre, der opfylder din virksomheds behov
  • Ordrer, der matcher dine filtre, kan markeres som mistænkelige på ordresiden
  • Brug filtre til at forhindre visse kendte kunder i at placere ordrer i din butik

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208 anmeldelser

Samlet bedømmelse
2,3
Antal pr. bedømmelsesniveau
  • 31 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 7 % af bedømmelserne er på 3 stjerner
  • 8 % af bedømmelserne er på 2 stjerner
  • 45 % af bedømmelserne er på 1 stjerner
20. november 2023

The filter DOES work, but you need to understand how to use it. I'll tell you how to set things up so it works 100% of the time.

1. The FIRST rule triggered is the ONLY rule processed.
that means that if you have a rule for "flag all orders from Germany"
and another rule for "Cancel Jane Doe from Germany"
the First rule will trigger first and say "Warning, this order is from Germany".
The rule for Jane Doe will never be triggered.

2. The rules are VERY SPECIFIC.
If you want to flag Jane Doe who lives at 123 Main Street, you must do it in a specific manner: Billing Address 1 (CONTAINS) "Main"
You're sorting and flagging any billing address that contains the word MAIN in it.
Why? Because Jane doe could put in 123 Main St. and bypass the filter because it wasn't exactly 123 Main Street.

3. EVERY SINGLE ITEM MUST MATCH FOR THE RULE TO TRIGGER
That means if your rule is matching Name, Address, and Phone ALL of them must be present and match exactly before the rule triggers. So you need to set up individual rules for each part of the fraudster.
You need one rule that (CONTAINS) the Phone number eg. 5043684444
You need one rule that (CONTAINS) the first part of the email address eg. "Fraudster@"
You need one rule for JUST the Billing address and Zip code. eg. Main and 70054
You need one rule for JUST the Shipping address and Zip code. eg. Main and 70054

And that's how it will work 100% every single time. If it's failing, you've not set it up properly.

Picture of Rules:
1: https://i.imgur.com/JE6uOJ6.png
2: https://i.imgur.com/UuXCKCP.png
3: https://i.imgur.com/jJxcLaF.png
I have 115 pages of them, and they work.

-=-=-=-=-=-=-=-=-=-
Now, on to my complaints:
Shopify, you need to make it so I can sort by the Rule Name. OMG, please, make this happen.
Also, WHY WHY WHY for the love of gawd, do I have to go through 125 pages before I can edit the last rule I created? And WHY do you refresh the screen back to page one after I save the changes? Did I hurt you? or are you just evil? :( :(
I need to be able to specify a page of rules, and you need to stop sending me back to page one whenever I change a rule. Okay? thanks, love ya!

ShoeNami
USA
Mere end 4 år bruger appen
Shopify svarede 24. november 2023

HI, there! Thanks for providing your feedback. I have submitted your feature requests to our developers for future consideration. Thanks again! Great ideas. - Skye, Shopify Support

10. januar 2024

Does not work dont download just waste of time

Alstyle India
Indien
19 dage bruger appen
Shopify svarede 11. januar 2024

Hi, India! We're sorry to see the app didn't work for you as expected. Are you about to provide specifics about your issue? Thanks in advance! - Skye, Shopify Support

19. oktober 2023

Doesn't work. I have one rule setup. An order meets the criteria for the rule, however, the app does nothing. Very frustrating. Do not recommend.

Tiny Labs
USA
13 dage bruger appen
Shopify svarede 24. oktober 2023

Thank you for your review. I am sorry the app is not working as it should. Please contact our Support Team (https://shopify.link/qL3P) to look into this for you. -Emily, Shopify Support

6. marts 2024

I had a rule in place that it completely ignored. Lost a sale due to fraud!

It cancelled one order and didn't even alert me or show an order where it ran.

Terrible app. Why even offer it?

Ag Manuals, LLC - A Provider of Digital Farm Manuals
USA
Shopify svarede 20. marts 2024

Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support

14. februar 2024

This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.

Secondhand Mods
USA
Shopify svarede 16. februar 2024

Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support

Om denne app

Lanceret

19. februar 2013

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Kategorier

Svindel

Udviklet af Shopify

Om Shopify

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