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Erstellen Sie Regeln, um bekannte Kunden daran zu hindern, Bestellungen in Ihrem Geschäft aufzugeben.
Fraud Filter kann eine zusätzliche Schutzschicht bieten, um Ihnen im Kampf gegen Betrug und Rückbuchungen zu helfen. Mit der einfachen regelbasierten Funktionalität von Fraud Filter können Sie problemlos Warnungen für verdächtige Bestellungen einrichten oder Bestellungen vollständig blockieren. Wenn eine Bestellung einem von Ihnen erstellten Filter entspricht, markiert Fraud Filter diese als verdächtig, um Sie zu warnen, oder storniert sie automatisch für Sie, abhängig von der von Ihnen gewählten Aktion.
- Erstellen Sie benutzerdefinierte Filter, die den Bedürfnissen Ihres Unternehmens entsprechen
- Bestellungen, die Ihren Filtern entsprechen, können auf der Bestellseite als verdächtig markiert werden
- Verwenden Sie Filter, um bestimmte bekannte Kunden daran zu hindern, Bestellungen in Ihrem Geschäft aufzugeben
Enthält automatisch übersetzten Text
- Highlights
- Beliebt bei Unternehmen in den USA
- Direkter Zugriff im Shopify-Adminbereich
Eingeführt
19. Februar 2013
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kategorien
Rezensionen (212)
I had a rule setup on a customer who damages items to collect insurance claims and keeps the item and/or say the customers packages were open and items were removed repeatly - i contact Shopify and they told me to contact the developer so here i am... only to find out Shopify is the developer. what the heck.
Edit: customer placed an order; made fake insurance claims. We place on auto cancel fraud list with app. 30 days later the same customer with same email places a new order that is not fulfilled. Contact Shopify and they tell me to contact the developer and then realize Shopify is the developer and here I am. Confused
Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Fraud Filter app. To provide some clarification however, this app works to help reduce the risk of receiving potentially-fraudulent orders. It doesn't apply to orders that have already been fulfilled. To learn more about the functionality of the app, you can check out this page: https://shopify.link/n0rV. If you're having trouble setting up Fraud Filter rules, you can connect with us directly: https://bit.ly/2AWw5VA. - Blair, Shopify Support
The app completely ignored a particular rule that I had set up. Hence, a fraudolent customer was able to do a repurchase.
Not happy about it.
Hi there, thank you for your review and I am sorry to hear that this happened. If you still wish to use the app, please contact our support team directly and we can look into the rule you set up and why the order was able to get through: https://shopify.link/vRnL. -Victor, Shopify Support
I had a rule in place that it completely ignored. Lost a sale due to fraud!
It cancelled one order and didn't even alert me or show an order where it ran.
Terrible app. Why even offer it?
Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support
This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.
Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support
does not work
Hello!
Thanks for reaching out and sharing your review.
You mentioned you're having issues with the app and our team would like to better understand what specific issues you're experiencing. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can troubleshoot effectively. -Victoria, Shopify Support.
Support
Shopify kann alle Fragen beantworten, die du zu Fraud Filter hast.
Entwickler
151 O’Connor St, Ottawa, ON, ON, CA
Ressourcen
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