Fraud Filter

Name: Fraud Filter
Brand: Shopify

Prijs: gratis

Beoordeling (2,3)

Recensies

210

Ontwikkelaar

Shopify

The list of orders that the filter have triggered on

Hoogtepunten

Populair bij bedrijven zoals dat van jou

Gevestigd in de Verenigde Staten

Gemaakt voor jouw bedrijf

Rechtstreeks te gebruiken in het Shopify-beheercentrum

Over deze app

Geïntroduceerd

19 februari 2013

Talen

Engels

Deze app is niet vertaald in het Nederlands

Categorieën

Fraude

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

Create custom filters that meet the needs of your business
Orders that match your filters can be flagged as suspicious on the order page
Use filters to prevent certain known customers from placing orders on your store

Bevat onvertaalde tekst

Vertaling weergeven

210 recensies

Algemene beoordeling

2,3

Cijfers per recensieniveau

31% recensies zijn 5 sterren
65
9% recensies zijn 4 sterren
18
7% recensies zijn 3 sterren
15
8% recensies zijn 2 sterren
17
45% recensies zijn 1 sterren
95

6 mei 2024

The app completely ignored a particular rule that I had set up. Hence, a fraudolent customer was able to do a repurchase.

Not happy about it.

Pill Farmácia Digital

Brazilië

Meer dan een jaar gebruiken de app

Shopify heeft geantwoord 8 mei 2024

Hi there, thank you for your review and I am sorry to hear that this happened. If you still wish to use the app, please contact our support team directly and we can look into the rule you set up and why the order was able to get through: https://shopify.link/vRnL. -Victor, Shopify Support

6 maart 2024

I had a rule in place that it completely ignored. Lost a sale due to fraud!

It cancelled one order and didn't even alert me or show an order where it ran.

Terrible app. Why even offer it?

Ag Manuals, LLC - A Provider of Digital Farm Manuals

Verenigde Staten

8 maanden gebruiken de app

Shopify heeft geantwoord 20 maart 2024

Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support

14 februari 2024

This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.

Secondhand Mods

Verenigde Staten

10 maanden gebruiken de app

Shopify heeft geantwoord 16 februari 2024

Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support

28 februari 2024

does not work

self.

Irak

9 maanden gebruiken de app

Shopify heeft geantwoord 8 maart 2024

Hello!

Thanks for reaching out and sharing your review.

You mentioned you're having issues with the app and our team would like to better understand what specific issues you're experiencing. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can troubleshoot effectively. -Victoria, Shopify Support.

15 april 2024

The app don’t work. I have the address filled for the filter and the app doesn’t let me save. It kept asking me to put the info even though I’ve already filled the info I wanted to blacklist. 1/5 app.

The SERAVANGEL Official

Verenigde Staten

4 minuten gebruiken de app

Shopify heeft geantwoord 17 april 2024

Hi there. Thank you for taking the time to leave your feedback. I'm sorry to hear that you're experiencing some trouble with the Fraud Filter app. If you haven't done so already, I'd encourage you to connect with our Live Support so we can ensure this gets resolved: https://bit.ly/2AWw5VA. - Blair, Shopify Support

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