Hoogtepunten
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Gevestigd in de Verenigde Staten
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Rechtstreeks te gebruiken in het Shopify-beheercentrum
Over deze app
Geïntroduceerd
19 februari 2013
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
FraudeMaak regels om bekende klanten te markeren of te voorkomen dat ze bestellingen plaatsen in uw winkel.
Fraud Filter kan een extra beschermingslaag bieden om u te helpen fraude te bestrijden en chargebacks te voorkomen. Door de eenvoudige regelgebaseerde functionaliteit van Fraud Filter te gebruiken, kunt u gemakkelijk waarschuwingen instellen voor verdachte bestellingen, of bestellingen volledig blokkeren. Wanneer een bestelling overeenkomt met een filter dat u hebt gemaakt, zal Fraud Filter deze markeren als verdacht om u te waarschuwen of automatisch annuleren, afhankelijk van de actie die u hebt gekozen.
- Maak aangepaste filters die voldoen aan de behoeften van uw bedrijf
- Bestellingen die overeenkomen met uw filters kunnen als verdacht worden gemarkeerd op de bestelpagina
- Gebruik filters om bepaalde bekende klanten te voorkomen dat ze bestellingen plaatsen in uw winkel
Bevat automatisch vertaalde tekst
210 recensies
The app completely ignored a particular rule that I had set up. Hence, a fraudolent customer was able to do a repurchase.
Not happy about it.
Hi there, thank you for your review and I am sorry to hear that this happened. If you still wish to use the app, please contact our support team directly and we can look into the rule you set up and why the order was able to get through: https://shopify.link/vRnL. -Victor, Shopify Support
I had a rule in place that it completely ignored. Lost a sale due to fraud!
It cancelled one order and didn't even alert me or show an order where it ran.
Terrible app. Why even offer it?
Hi, there! Thanks for your review of the Fraud Filter App. We're sorry to hear about this situation with this fraud rule. Please, reach out to our Support Team via our AI Assistant (https://shopify.link/vRnL) so we can get you authenticated and investigate this for you. -Imogen, Shopify Support
This app simply does not work and has created a very uncomfortable and dangerous situation for me. I have a disturbed customer who I've tried blocking several times using this app and it's failed every time. Do not download.
Thanks for the review. You can set up specific rules using the Fraud Filter application on your Shopify store to not allow specific credentials to be used in the checkout: https://shopify.link/w6zj. With that being said, if you are experiencing an issue with a specific customer that is attempting to make purchases from your store that you do not want to allow. We will need to take a further look into your online store set up to advise the next steps. In this case, you can get in direct contact with our live support by navigating to the Help Center: https://shopify.link/mLA. When you arrive at the Help Center, you will need to make the virtual assistant aware that you would like to Speak with support and you will be connected with a Support Advisor. -Ollie, Shopify Support
does not work
Hello!
Thanks for reaching out and sharing your review.
You mentioned you're having issues with the app and our team would like to better understand what specific issues you're experiencing. If you'd like, you can connect with our team through the Shopify Help Center (https://shopify.link/vRnL) so we can troubleshoot effectively. -Victoria, Shopify Support.
Does not work dont download just waste of time
Hi, India! We're sorry to see the app didn't work for you as expected. Are you about to provide specifics about your issue? Thanks in advance! - Skye, Shopify Support
Over deze app
Geïntroduceerd
19 februari 2013
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
FraudeGemaakt door Shopify
Over Shopify
Gemiddelde score: 4,2
15 jaar ervaring bij het maken van apps voor de Shopify App Store
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