Create custom filters to help you prevent fraud
順暢的工作流程：在 Shopify 管理介面直接使用
Create custom filters
Create custom filters that meet the needs of your business and adds an additional layer of security to your store to prevent fraud
Flag suspicious orders
Orders that match your filters can be flagged as suspicious on the order page so you can review them before fulfilling
Block certain known customers
Use filters to prevent certain known customers from placing orders on your store
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List of reviews
THE CASEMAKER地點 美國使用應用程式的時間 6 分鐘
Doesn't seem to work. I am trying a block a specific customer from buying any products or contacting me via my store contact form (the person keeps harassing me with offensive messages) but regardless of what rule I create it makes no difference. Really disappointed. Any help making that work?
Thank you for reaching out and bringing this to our attention. While Fraud Filter doesn't prevent customers from messaging you, you can block them from checking out on your store. If you'd like to block someone from contacting you, then you can block their email through the inbox from your email provider.
That being said, to block customers from checking out, you can block them using their email or IP address. If you'd like to learn more about Fraud Filter, then please take a look at our guide here: https://bit.ly/3hEwLSg.
If you need further assistance with setting up Fraud Filter rules, then we'd be happy to assist you through live chat, callback, or email. Please visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers! -Elias, Shopify Support
Raw Feeding Miami地點 美國使用應用程式的時間 1 年多
Does nothing. You can have like 50 filters or rules and it literally does absolutely nothing. Worthless.
I'm sorry to hear that you've found the Fraud Filter app to be unsuitable for your store but we appreciate you sharing your feedback with us here nonetheless. I will be sure to share your comments with our development team. -Victor, Shopify Support
Aesthetics by Chioma (Pty) Ltd地點 南非使用應用程式的時間 接近 2 年
it literally doesnt do anything. bye dunno what to say. ignore all of this . trying to reach 100 characters
I am sorry to hear that you haven't found the Fraud Filter app to be helpful but thank you for sharing your feedback with us here nonetheless. Shopify does provide other tools and resources to help combat fraud outside of the Fraud Filter app, which you can read about here: https://bit.ly/2PoUYkf. -Victor, Shopify Support
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