Fraud Filter

Fraud Filter

by Shopify

Create custom filters to help you prevent fraud

3.3 of 5 stars(136 reviews)

Create custom filters

Create custom filters that meet the needs of your business and adds an additional layer of security to your store to prevent fraud

Flag suspicious orders

Orders that match your filters can be flagged as suspicious on the order page so you can review them before fulfilling

Block certain known customers

Use filters to prevent certain known customers from placing orders on your store


About Fraud Filter

What is Fraud Filter?

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely.

What does the app do?

When an order match a filter you've created Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. When Fraud Filter flags an order as suspicious it will mark the order as medium risk, and you'll be able to tell which filter that was triggered from the fraud analysis section on the order page.

How does it work?

With Fraud Filter you can create filters and rules based on order details you suspect could be suspicious and want to review or black. And it's all integrated into your store admin. Each filter consist of one or more rules that needs to be met for the filter to be triggered on orders.

As an example you could configure Fraud Filter to flag orders from a specific country that have an order value greater than 200 USD so you can review them before fulfilling. When an order is placed that match your rules Fraud Filter will automatically follow the instructions you've set up and either flag it as suspicious or cancel it.

If you receive an order which has details you would like to create a filter with you can easily do this from the order page. Click the more actions menu, and chose the 'Create fraud rule' which opens Fraud Filter and allows you to edit your new filter before saving. You can at any time add new filters, edit or delete existing ones, or view which orders that have triggered a certain filter.

Getting started

Installing Fraud Filter is easy, and free. The app is directly integrated with the admin of your store. Read the FAQ listed on this page for step by step intstructions with supporting screen shots.

Media gallery

Support

Pricing

Free

Overall rating
3.3 of 5 stars
Based on 136 reviews

  • 5 of 5 stars
    44% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    8% of ratings are 3 stars
  • 2 of 5 stars
    8% of ratings are 2 stars
  • 1 of 5 stars
    29% of ratings are 1 stars

Most recent reviews

Bottles & Burps

I would be happy to update my review of this app. However the MOST BASIC use scenario doesn't seem to work: managing a black list of customers that I don't want to allow to place orders, based on a shipping phone, email or address. I created a test order using the exact shipping phone I would like to block and Shopify processed the order normally. I can't believe that Shopify doesn't have a functional method for blacklisting certain customers.

Action Slot Racing

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

Vital Depot

Stopped working... It was good for my needs when I tested and set it up. But now I just received a fraudulent order today that *would have* been caught by my filters, but wasn't.

For whatever reason, Fraud Filter has disappeared from the order details page. It doesn't show up under the Fraud Analysis portion for any of my orders anymore and isn't running my rules. It did when I first set it up. What the heck?