Fraud Filter

Fraud Filter

Price: Free
Rating (2.5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

February 19, 2013

Languages

English

Categories

Fraud

Create rules to flag or prevent known customers from placing orders on your store.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen.

Fraud Filter can provide an additional layer of protection to help you fight fraud and avoid chargebacks. By using Fraud Filter's simple rule-based functionality you can easily set up warnings for suspicious orders, or block orders completely. When an order matches a filter you've created, Fraud Filter will flag it as suspicious to warn you or automatically cancel it for you, depending on what action you've chosen. more
  • Create custom filters that meet the needs of your business
  • Orders that match your filters can be flagged as suspicious on the order page
  • Use filters to prevent certain known customers from placing orders on your store

190 reviews

Overall rating
2.5
Counts per rating level
  • 34% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 41% of ratings are 1 stars
January 23, 2023

I'm disappointed that there are only "AND" statements, not "OR". We should be able to put all banned customers in one single rule instead of creating a separate rule for every customer which gets messy and is not useful.

Also, it should be a function in the original Shopify to be able to ban customers from VISITING our webiste + ORDERING on it, not a separate app. I'd prefer some people not to have access to my store at all, cause they can still go around and do damage to my reputation by spamming negative reviews in an abusive way or spam customer service.

Boutique Pleine Conscience
Canada
Time spent using app: About 1 year
January 11, 2023

I don't recommend it. The parameters are extremely limited, I put in some straightforward ones just to try to get it to work at all and those didn't work. Support was not helpful and just gave me a list for better apps that are not free instead of understanding this app enough to help me get an use out of it. You should also have a couple of examples that would commonly be used and actually work with the app.

Cheap Cookie Cutters
United States
Time spent using app: About 2 hours
December 27, 2022

It's a good app and adequately blocks customers. For anybody complaining about the app not working, for the blocking feature to work the filter must contain all of the attributes to block the customer. For example, when setting up a filter, only include one attribute because for the filter to work it needs to meet all of the attributes. 10/10

NFDVapes
United States
Time spent using app: Almost 2 years

About this app

Launched

February 19, 2013

Languages

English

Categories

Fraud

Built by Shopify

About Shopify

3.5 average rating

13 years building apps for the Shopify App Store

Support

Send a message

support@shopify.com

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