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This app has been highly effective at automating the process of cancelling and refunding high risk orders, and has also shown to curb the number of fraudulent orders being placed. Highly recommend for any stores dealing with frequent fraud issues.
Lightning fast customer support and super helpful with customer support ideas for contacting customers
Just downloaded the app so far love it. How is looking and working.
I will update my review later on when I see how good it works and experience with the team.
Love the app, has saved us on multiple fraud orders so far. Really simple to setup and uses the fraud detection already implemented into Shopify's system. Would definitely recommend!
Wow, simply wow! This app can prevent you from fraud. It cancels the order after the order is done & PREVENTS THE CUSTOMERS PAYMENT so you don't pay the payment provider fees. Nick from the Development team also helped us super quickly with some custom rules right from the start for a much lower price than we expected, so we were able to blacklist our main troll customers right in the beginning - I recommend to write to the support before you install the app if you also have this need. :) If I could I would grant 7 stars and more with my review.
Its only good for one Option. Auto refund high risk Orders. In my Opinion this Option should be integrated in ShopifyPayments.
Orders from potential fraudsters are automatically cancelled and refunded. The app is great!
The support is always available and very helpful. We are now very well protected against fraudsters and annoying chargebacks.
We had big problems with fraudsters in the past. After testing several apps, we came across FraudBlock. Through FraudBlock's support, we were able to create rules according to our wishes. We now have the issue of frauds under control. Great app, easy to use and excellent support. I would always recommend it.
The support staff was extremely helpful. They pointed me to all the right settings that I need to Manually Capture Payments on high risk orders. Thanks again!
I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.
You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it
As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.