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Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders
The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.
- Automatically deal with fraudulent orders
- Re-stock inventory - when an order is canceled, FraudBlock restocks the items
- Automatic refunds - automatically refund/void the customer's payment
- Optionally send an email notification to the customer and/or the store admin
- Saves you from accidentally fulfilling fraudulent orders & chargebacks
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
Languages
English
Categories
Fraud types
Prevention tools
Alerts and analytics
Automation tasks
Customization
Pricing
Free forever
Free
- For stores with up to 30 orders/month
Basic
$4.95 / month
- For stores with up to 200 ordersmonth
- Try for free for 14 days
Scale-up
$19.95 / month
- For stores with up to 500 orders/month
- Try for free for 14 days
Pro
$29.95 / month
- For stores with more than 500 orders/mo
- Try for free for 14 days
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (29)
Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.
Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.
This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!
This app makes it very easy to deal with fraud orders and is a huge time saver so now I don't have to manually cancel orders. Very easy to use and would highly recommend!
I am loving the app because it helps us eliminate the fraud with no hassle plus the chat customer support is superb!
Support
App support provided by ShopFox.
Resources
Launched
July 31, 2019
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