FraudBlock Fraud Prevention

FraudBlock Fraud Prevention

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.7 (29)
Developer
ShopFox

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Pricing

Free forever

Free

  • For stores with up to 30 orders/month

Basic

$4.95 / month

  • For stores with up to 200 ordersmonth
  • Try for free for 14 days

Scale-up

$19.95 / month

  • For stores with up to 500 orders/month
  • Try for free for 14 days

Pro

$29.95 / month

  • For stores with more than 500 orders/mo
  • Try for free for 14 days

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (29)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited February 21, 2025

Works flawlessly.
"Automatic refunds - automatically refund/void the customer's payment"
If you get hit with chargebacks, this is a must.
While shopify will block any high risk order anyway, this fraud filter cancels the payment so you don't get a chargeback. It also emails the customer on the email they checked out with to inform them its cancelled.
Very important if you sell digital items.
This APP is a must if you are targeted by scammers.

Lizosoft Ltd
United Kingdom
1 day using the app
June 26, 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Joaillerie Legros
France
About 1 hour using the app
May 12, 2024

This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!

luxluvcollection.com
United States
Almost 4 years using the app
June 15, 2020

This app makes it very easy to deal with fraud orders and is a huge time saver so now I don't have to manually cancel orders. Very easy to use and would highly recommend!

FragranceBaba.com
United States
Almost 2 years using the app
June 29, 2022

I am loving the app because it helps us eliminate the fraud with no hassle plus the chat customer support is superb!

Dream Controller
United States
7 months using the app

Support

App support provided by ShopFox.

Developer

ShopFox

Wirmerstr. 5, Düsseldorf, 40474, DE

Launched

July 31, 2019

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