FraudBlock Fraud Prevention

FraudBlock Fraud Prevention

Pricing
Free plan available
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Rating
4.4 (40)
Developer
ShopFox

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks
Highlights
Popular with businesses in United States
Use directly in Shopify admin

Languages

English

Pricing

Free forever

Free

  • For merchants processing up to 30 orders per month

Basic

$4.95 / month

  • For merchants processing up to 200 orders per month
  • Try for free for 14 days (trial starts automatically when you install the app)

Scale-up

$19.95 / month

  • For merchants processing up to 500 orders per month
  • Try for free for 14 days (trial starts automatically when you install the app)

Pro

$29.95 / month

  • For merchants processing more than 500 orders per month
  • Try for free for 14 days (trial starts automatically when you install the app)

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (40)

Overall rating
4.4
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 12, 2024

This is the best app thank you!! I been having this app over 2 years and i love it keep up the good work!!!

luxluvcollection.com
United States
Almost 4 years using the app
June 26, 2024

Perfect! I had questions during configuration and was guided through the personalization of customer emails. Thank you very much for your patience. The application does the job. Great.

Joaillerie Legros
France
About 1 hour using the app
Edited January 11, 2024

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.

You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Breethe Activewear
South Africa
20 minutes using the app
ShopFox replied January 4, 2024

As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.

Edited August 30, 2019

We love this app. Very easy to install. We have a lot of orders which need review manually and it does it for us. It worked by pushing the buyer to keep trying to purchase until they passed the filter. Very good app!

Indie XO
United States
Over 5 years using the app
March 26, 2020

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

PoacherOnline
Canada
Almost 4 years using the app

Support

App support provided by FraudBlock Fraud Prevention.

Developer

ShopFox

Wirmerstr. 5, Düsseldorf, 40474, DE

Launched

July 31, 2019

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