Highlights
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Use directly in Shopify admin
About this app
Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders
The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.
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Automatically deal with fraudulent orders
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Re-stock inventory - when an order is canceled, FraudBlock restocks the items
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Automatic refunds - automatically refund/void the customer's payment
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Optionally send an email notification to the customer and/or the store admin
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Saves you from accidentally fulfilling fraudulent orders & chargebacks
Pricing
14-day free trialFree forever
Free
- For merchants processing up to 30 orders per month
Basic
$4.95/month
- For merchants processing up to 200 orders per month
Scale-up
$19.95/month
- For merchants processing up to 500 orders per month
Pro
$29.95/month
- For merchants processing more than 500 orders per month
Free forever
Free
- For merchants processing up to 30 orders per month
Basic
$4.95/month
- For merchants processing up to 200 orders per month
Scale-up
$19.95/month
- For merchants processing up to 500 orders per month
Pro
$29.95/month
- For merchants processing more than 500 orders per month
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
37 reviews
Lightning fast customer support and super helpful with customer support ideas for contacting customers
Very easy to setup, and complete peace of mind with it automatically blocking fraud orders. We were slow to respond to a high risk order placed on a weekend when we were away prior to using this app and had issues with Shopify payments. We've had no such problems since. More than satisfied and worth the money.
FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.
FraudBlock sends a "cancel fulfillment" request to all third-party fulfillment providers via Shopify. If the fulfillment provider doesn't respect this request, they would need to fix their fulfillment service implementation, there's unfortunately nothing we can do to fix someone else's code.
I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.
In order to reduce the admin overhead of dealing with High risk orders, we utilised Fraudblock. It's simple UI made installation and use VERY easy. Also, Nick from Fraudblock has been a brilliant help in some finer customisations that we wished to make. For his support alone, I will recommend this app to everyone, so it really helps that the App itself is also simply brilliant to use in its own right!!
About this app
Built by ShopFox
About ShopFox
4.5 average rating
4 years building apps for the Shopify App Store
Wirmerstr. 5, Düsseldorf, 40474, DE
Support
Send a messagesupport@shopfox.io
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