FraudGuard: Fraud Prevention

Stop fraud before it happens. Auto-hold risky orders, Verify customers, & Cut chargebacks.

Stop stressing about fraud and chargebacks. Automatically capture safe orders and hold risky ones before payment capture, based on Shopify’s risk analysis or your custom rules. Then replace manual reviews with an automated email verification step that filters out fraud and adds a strong layer of protection against chargebacks. Gain confidence to safely approve or cancel risky orders on autopilot, delivering fraud prevention, chargeback protection, and operational peace of mind.

• Fraud prevention – auto-hold payment capture & fulfillment for risky orders.
• Auto verification – verify customer with security Q&A or bank statement code.
• Custom Rules – set your own automated logic to instantly hold & verify orders
• Fewer Chargebacks – Reduce fraud and arm yourself with proof to win disputes.
• Block & Allow Lists – block customers by email, phone, IP, address, or country.