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We have a huge fraud problem in our company. the scammers and using people cards to make purchases so all the info is correct besides the emails and phone number so it still pushing the orders through as not fraud because they are using people real info and card and doing charge backs to a scammer card that are a dupe of the customers card so the chargeback money is going to the scammer. so does this app work for fraud orders NO it does not.
Can you please contact us with the transaction IDs so we can review the rules and the settings you use?
wont work, perhaps not compatible with plus stores? Uninstalled and reinstalled still errors says to uninstall
Can you please contact us at support@fraudlabspro.com with your shop domain? We should be able to resolve your issue immediately.
Free advice : don't bother....overpriced, not reliable service.
Some bugs ( ex. after review order , automatically capture the payment, regardless of order status - such order is not fulfilled yet ). Tons of false alarms, overpriced for simple database software. Update : still no response for reported issues, while app continue crappy service : 'internal server error' , false fraud triggering. Again : this is totally worthless.
Can you email us, support@fraudlabspro.com, the details of the issues? So that we can assist you with the issues, maybe it's just a configuration matter.