Omtaler (4)

Samlet vurdering
1,2
Antall per vurderingsnivå
  • 25 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 75 % av vurderingene er 1 stjerner
18. desember 2023

The service by JH Chew FraudLabsPro Customer Success Team is horrible I cant speak on the app because JH Chew didn't provide much help at all the way i was responded to it appears JH Chew didn't know what app I had installed assuming it was there Fraud app when it was the SMS verification app. The app might be good but the service from JH Chew at FraudLabsPro Customer Success Team isn't so ill never know if the app works or if its a good app due to the rocky relationship from JH Chew so good luck to anyone who gets the app hopefully they will have a better customer experience.

The Express Liquidation Store
USA
1 dag bruker appen
Hexasoft Development svarte 20. desember 2023

We sincerely apologize for the negative experience you had with our Customer Success Team, specifically with JH Chew. We understand that the interaction did not meet your expectations and we deeply regret any inconvenience caused.

We are committed to improving our customer experience and addressing the issues raised in the future. In the meantime, if you are interested in continuing to evaluate our service, please email us. We will make every effort to address your concerns and ensure a positive experience going forward.

1. juni 2024

OTP is not working! I don't receive any text message!

Wecord London
Storbritannia
9 minutter bruker appen
Hexasoft Development svarte 3. juni 2024

Thank you for your review. We would like to assist you further with the issue you mentioned. Could you please contact our support team at support@fraudlabspro.com for more detail?

27. juni 2020

The app is ok but on mobile phones it's horrible fix the app for mobile phones!!! it's super bad and you can see that by urself

212 & Co.
USA
10 dager bruker appen
Hexasoft Development svarte 8. oktober 2020

Thank you for your review. We have fixed the mobile phone display issue.

21. juni 2020

This app is an absolute necessity for any store. Amazing app. I love it!!!

Safety Safe
Frankrike
2 dager bruker appen