Fokkio Free Gift With Purchase

The customer service is fantastic and overall I like this app a lot. My only issue is that ShipStation does not import the "Free Gift" at $0 and it shows up as a full price item on invoices printed through ShipStation. This caused an issue for us since customer's thought they were still being charged. We solved this by putting the Free Gift at $0 (rather than with a discount price) so it's imported into ShipStation at 0$ and the developers were able to edit the code so that the free gift cannot be added to cart outside the app adding it to cart.

The team helped us set everything up properly and made the whole process much easier. They have been very patient with all of our questions, always respond quickly, and make sure every issue is fully resolved.

We really appreciate their support and the overall reliability of the app. It has been a great experience working with them.

12/10 experience with Customer Support. Super responsive! Whenever I was needing to figure out how to add a product to the customers cart automatically and also needed it to be free, I reached out via chat and their team did this for me within 5 minutes. Absolute best app experience I've had! Will definitely use this plug-in for upcoming sales and specials.

Absolutely must have app, great experience, easy to use, and overall Customer Support is over the top!!!

Very helpful support and great app!

good app ...excellent support

Excellent Service !!!

The support team is responsive and quick to assist whenever needed. Highly recommend for anyone looking to add automatic gifts to their store.

I’ve had a fantastic experience using Fokkio – Free Gift With Purchase on Shopify. The app itself works smoothly, but what truly stands out is their support team.

They are extremely supportive and responsive, even handling last-minute requests without any hesitation. Whenever needed, they’ve been available on calls and ensured everything is resolved quickly. That level of dedication is rare.

Their service is truly best-in-class, and it makes a big difference when you’re running time-sensitive campaigns.

Sending love from India and wishing the entire Fokkio team continued success. Keep up the great work!

Awesome App. Fantastic Support.

Enhanced features on request to meet requirements and more features added to roadmap. Fixed some issues within hours of reporting.

100% recommend this product and look forward to long term partnership with Serhii and his team!