Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Anmeldelser (104)

Samlet bedømmelse
4,7
Antal pr. bedømmelsesniveau
  • 94 % af bedømmelserne er på 5 stjerner
  • 3 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
1. oktober 2024

I uninstalled this app - it didnt allow me to cancel - and they have been charging me monthly ever since, I tried to reinstall to cancel again and it wants to charge me again. do not reccomend - can someone from support please help

Crystal Body Drip
USA
Mere end 2 år bruger appen
Shop Doctors 🏆 svarede 3. oktober 2024

We're sorry that your issue wasn't resolved earlier. We attempted to contact you over email several times however it doesn't look like you're receiving our emails. While the app's billing is entirely handled by Shopify (not us), we will indeed be able to help you. However, we really need you to please email us directly at support@freegiftoncartmanager.com

22. oktober 2024

Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!

Trades of Hope
USA
3 måneder bruger appen
Shop Doctors 🏆 svarede 24. oktober 2024

Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.

22. august 2024

Great app, easy to setup and install! Customer support was fast and responsive!

BOBA BLINKS
USA
10 måneder bruger appen
Shop Doctors 🏆 svarede 26. august 2024

Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.

3. november 2024

So far a great solution for us!

Nomad CPH
Danmark
10 måneder bruger appen
Shop Doctors 🏆 svarede 5. november 2024

Thank you for sharing your review! We're looking forward to supporting your shop.

21. oktober 2024

So far so good. Customer support is amazing. I was confused with a few things but they walked me through all of it. Amazing support.

Flawless Exercise
USA
Cirka 8 timer bruger appen
Shop Doctors 🏆 svarede 23. oktober 2024

Thank you for sharing your review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

18. oktober 2024

Strong

Kushel Towels
Tyskland
Næsten 2 år bruger appen
Redigeret 1. april 2024

Update
They contacted and fixed the issue.
After half a month of testing, the problem has been solved and work stably, so I am willing to change my review.

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I have been using this app for several months. When I first started using it, I found that adding it to the top of side cart would cause the "check out" and "view cart" buttons to be pushed out of the screen. In this way, customers could not continue to process order, so I contacted the support staff. First time they solved the problem very professionally and told me that it needs to be added to the product section
I never edit this setting after that. But one day I found that I could no longer see the widget in the side cart. I tried several times but unable to save it after adding to product section
And yesterday, I started an Easter sale and this widget was necessary for me, so I asked support again to deal with it.
They changed my setting and added the widget on top side cart while I was sleeping, causing the customer can’t find the button to check out after add to cart! ——Because the "check out" button in side cart was pushed out of the screen!
This time period is a very important trading time for the store. It is really a very bad service!

mocpixel
Kina
7 måneder bruger appen
Shop Doctors 🏆 svarede 13. marts 2024

We are very sorry about our mistake. A junior team member was doing a routine check and despite their best intentions they reconfigured your custom-configured widget in a way that resulted in the issue that you experienced. We have taken this very seriously. We released a feature which ensured that custom-placed widgets are no longer be editable. We are improving our team's knowledge base to help new team members get up to speed faster. Finally, we re-configured the custom widget correctly so you can keep using the app. Let us know if there is anything else we can assist you with.

15. november 2023

We researched all the gift in cart apps before making our decision and we are very happy with our choice. The setup was simple and making changes and updates has been very easy to navigate. Customer support has been great which isn't always the case with Shopify apps - Toby has been super responsive and helpful with all our questions.

Yummers
USA
9 måneder bruger appen
Shop Doctors 🏆 svarede 16. november 2023

Thank you for posting your amazing review! We're happy that the app is meeting your needs and please don't hesitate to reach out in the future.

22. marts 2024

A great Free Gifts app! Easy to onboard, easy for a non-developer to set up and use consistently. Customers are always happy with the auto-load and it provides tools to customize the free gift for different countries. I had a question about our country set up and was able to chat with support and had solved the question in minutes. Would recommend!

Michel Germain Parfums Ltd.
Canada
6 måneder bruger appen
Shop Doctors 🏆 svarede 26. marts 2024

Thank you for your amazing review! We are happy that the app is meeting your needs and we look forward to working with you in the future.

21. december 2023

Simple and I love how dedicated the developers are to providing immediate support and resolution to issues! Would highly recommend this app for your shop in terms of promos. Thanks, Team! ❤️ Huge shoutout to Yavor!

Gin Amber Beauty
USA
Cirka et år bruger appen
Shop Doctors 🏆 svarede 22. december 2023

Thank you so much for your wonderful review! We're happy to help and we look forward to working with you in the future.