Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
7 de octubre de 2022

Super gute App zum einbinden von In-Cart Incentives. Das Handling ist echt easy und der Kundenservice ist wirklich sehr schnell und gut!

Baller Golf
Alemania
11 meses usando la aplicación
Shop Doctors 🏆 respondió 7 de octubre de 2022

Thank you so much for your review! It was a pleasure for us to assist you and we look forward to continuing to make our app better so it can provide even more value to your shop :)

24 de febrero de 2022

Very good app. Nice looking and easy to setup. Especially the customer support was one of the best support experiences of my life. Problem solved in minutes(!). Thank you!

Wodstore
Alemania
10 meses usando la aplicación
Shop Doctors 🏆 respondió 24 de febrero de 2022

Thank you for your wonderful review! It was a pleasure to help improve the app’s integration with your theme. Please don’t hesitate to reach out in the future!

6 de febrero de 2023

I had some issues getting my widget to update after I installed a new theme. I contacted support and they were able to not only explain what the problem was, but correct it for me within hours of reaching out. Love this app and their great customer service. Highly recommend!

CiSuite, LLC
Estados Unidos
9 meses usando la aplicación
Shop Doctors 🏆 respondió 6 de febrero de 2023

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

19 de agosto de 2022

outstanding customer support. I needed a custom coding on my page for a special feature. they fixed it within a day according to my request. I am now excited to see, how customers will respond to the new feature in my shosp. in relation to customer care, I can only recommend this app

Tigerzzz-Shop
Suiza
9 meses usando la aplicación
Shop Doctors 🏆 respondió 19 de agosto de 2022

Thank you so much for your amazing review! It was indeed a pleasure for us to assist you and we look forward to working with you in the future.

24 de marzo de 2023

Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!

Starfish Store
Australia
9 meses usando la aplicación
Shop Doctors 🏆 respondió 24 de marzo de 2023

Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.

30 de agosto de 2022

Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!

Front Porch Candles
Estados Unidos
9 meses usando la aplicación
Shop Doctors 🏆 respondió 30 de agosto de 2022

Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.

Fecha de modificación: 3 de mayo de 2022

We really got something to say! We wrote a "critical" review a few days ago.
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution:
He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers!
You've now earned some loyal customers. Big thanks & best regards from Germany.

CRYPTED
Alemania
8 meses usando la aplicación
Shop Doctors 🏆 respondió 1 de mayo de 2022

I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!

12 de noviembre de 2021

Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.

OlimpiaHome
Italia
7 meses usando la aplicación
Shop Doctors 🏆 respondió 12 de noviembre de 2021

Thank you for your review! I'm happy that the app met your needs.

13 de enero de 2023

I tried three different apps before this one and I had to delete them all. This one works! And the customer service was prompt and anticipated my needs. They just fixed the small tweaks I needed! Totally recommend!

ECO FACE PLATINUM
Estados Unidos
7 meses usando la aplicación
Shop Doctors 🏆 respondió 13 de enero de 2023

Thank you for sharing your review! We're very happy that the app worked well for you and it was also a pleasure for us to assist you. We look forward to working with you in the future.

3 de mayo de 2022

This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.

ButterflyBushes.com
Estados Unidos
6 meses usando la aplicación
Shop Doctors 🏆 respondió 3 de mayo de 2022

Thank you so much for your amazing review! I appreciate your support for our app, I hope that I'll be able to help you again in the future.