Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Recensioni (98)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 94% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
28 marzo 2023

Simple and comprehensive plugin! It really covers all our needs with gifting/checkout incentives. Very thoughtful, customizable design with great support!

Chemist Confessions Inc.
Stati Uniti
11 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 28 marzo 2023

Thank you so much for sharing your wonderful review! We're very happy that the app is working well for you and we look forward to working with you in the future.

7 ottobre 2022

Super gute App zum einbinden von In-Cart Incentives. Das Handling ist echt easy und der Kundenservice ist wirklich sehr schnell und gut!

Baller Golf
Germania
11 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 7 ottobre 2022

Thank you so much for your review! It was a pleasure for us to assist you and we look forward to continuing to make our app better so it can provide even more value to your shop :)

24 febbraio 2022

Very good app. Nice looking and easy to setup. Especially the customer support was one of the best support experiences of my life. Problem solved in minutes(!). Thank you!

Wodstore
Germania
10 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 24 febbraio 2022

Thank you for your wonderful review! It was a pleasure to help improve the app’s integration with your theme. Please don’t hesitate to reach out in the future!

6 febbraio 2023

I had some issues getting my widget to update after I installed a new theme. I contacted support and they were able to not only explain what the problem was, but correct it for me within hours of reaching out. Love this app and their great customer service. Highly recommend!

CiSuite, LLC
Stati Uniti
9 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 6 febbraio 2023

Thank you for sharing your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future.

25 maggio 2023

Fast and helpful customer support. The application is working ,we have seen conversion increase by just promoting simple free shipping.

Nakreslit
Stati Uniti
9 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 26 maggio 2023

Thank you for your wonderful review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out!

19 agosto 2022

outstanding customer support. I needed a custom coding on my page for a special feature. they fixed it within a day according to my request. I am now excited to see, how customers will respond to the new feature in my shosp. in relation to customer care, I can only recommend this app

Tigerzzz-Shop
Svizzera
9 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 19 agosto 2022

Thank you so much for your amazing review! It was indeed a pleasure for us to assist you and we look forward to working with you in the future.

24 marzo 2023

Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!

Starfish Store
Australia
9 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 24 marzo 2023

Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.

30 agosto 2022

Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!

Front Porch Candles
Stati Uniti
9 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 30 agosto 2022

Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.

Data modifica: 3 maggio 2022

We really got something to say! We wrote a "critical" review a few days ago.
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution:
He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers!
You've now earned some loyal customers. Big thanks & best regards from Germany.

CRYPTED
Germania
8 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 1 maggio 2022

I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!

12 novembre 2021

Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.

OlimpiaHome
Italia
7 mesi di utilizzo dell’app
Shop Doctors 🏆 ha risposto 12 novembre 2021

Thank you for your review! I'm happy that the app met your needs.