Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

Omtaler (107)

Samlet vurdering
4,7
Antall per vurderingsnivå
  • 93 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 3 % av vurderingene er 1 stjerner
20. desember 2024

Very affordable with fast and kind support. They helped me with the changes I needed, and the setup process was straightforward enough for me to manage. Truly money well spent every month!

Custom Lashes
De forente arabiske emirater
Over 1 år bruker appen
6. november 2024

The Dr Free Gift is a great app. It is very easy to use and, more importantly, it increases sales! When we offer a free gift if a customer spends a certain amount we always show increased revenue. Customers want the free gifts and will spend extra to get them. This app is a must-have if you are in e-commerce. B. Fuller

Dermamedics | Naturally Simple Skincare
USA
Over 1 år bruker appen
Shop Doctors 🏆 svarte 7. november 2024

Thank you for sharing your amazing review! We're happy that the app is working well on your shop, and please don't hesitate to reach out in the future.

1. oktober 2024

I uninstalled this app - it didnt allow me to cancel - and they have been charging me monthly ever since, I tried to reinstall to cancel again and it wants to charge me again. do not reccomend - can someone from support please help

Crystal Body Drip
USA
Over 2 år bruker appen
Shop Doctors 🏆 svarte 3. oktober 2024

We're sorry that your issue wasn't resolved earlier. We attempted to contact you over email several times however it doesn't look like you're receiving our emails. While the app's billing is entirely handled by Shopify (not us), we will indeed be able to help you. However, we really need you to please email us directly at support@freegiftoncartmanager.com

Redigert 11. januar 2025

The app developer was able to resolve an issue to my satisfaction and I appreciate the help they provided and I continue to use that app which is a nice app.

Old Whippersnapper's® Natural Handmade Manly Soaps
USA
26 dager bruker appen
Shop Doctors 🏆 svarte 9. januar 2025

This app's billing is actually handled by Shopify. Regardless of that, we only see one billing so far in the billing dashboard. I hope you'll be willing to respond to our emails so we can understand why you are seeing multiple billings and we'll do our best to resolve any issue if one exists.

UPDATE: So far we tried to email you from 3 different email accounts and have not received any responses. Can you please email us directly at support@freegiftoncartmanager.com

9. desember 2024

I am so far happy with how the app works. However, I have expected a bit more advanced features, and perhaps I should have checked before signing up for a subscription.

1. I don't like the fact that the app is creating a new product for the free gift instead of using the product that I already created in my shop. That means that I have this product 'twice', as an identical copy. If you plan to give out a lot of gifts, and you are on a Shopify plan with set amount of product, this could mean that you'll reach the maximum allowed products in your plan pretty quickly.

2. The app doesn't allow a setting that each customer receives a gift in his cart only once. This means - and in my eyes looks a bit unprofessional for a shop - that customers who are eligible for a free gift, might see this gift several times in their cart, when they come back for future purchases and the gift is still active but has already been 'given' to them before. This doesn't make sense especially in my case, selling digital products, where a download is only needed once.

I have forwarded my feedback to the app owner and developers and hope, they are able to improve the app to make the gifting a bit more reasonable for the shop owner and more professional looking at the checkout for returning customers.

All in all it seems to be a good app though, just not quite what I would have loved to see.

Smart D'sign Embroidery
Australia
17 dager bruker appen
Shop Doctors 🏆 svarte 11. desember 2024

Thank you for sharing your feedback! While we may not be able to address the first request you mentioned, we’ve already conducted some research on the second one. Although it’s not currently in development, we’ll be sure to notify you as soon as it’s released.

21. oktober 2024

So far so good. Customer support is amazing. I was confused with a few things but they walked me through all of it. Amazing support.

Flawless Exercise
USA
Rundt 2 måneder bruker appen
Shop Doctors 🏆 svarte 23. oktober 2024

Thank you for sharing your review! It was a pleasure for us to assist you and please don't hesitate to reach out in the future.

22. oktober 2024

Very simple to use but very effective APP with great informational displays. Plus Excellent and very responsive Customer Service!

Trades of Hope
USA
3 måneder bruker appen
Shop Doctors 🏆 svarte 24. oktober 2024

Thank you for supporting our app with your review! We hope that the app will continue to drive value for your customers and we look forward to working with you in the future.

3. november 2024

So far a great solution for us!

Nomad CPH
Danmark
10 måneder bruker appen
Shop Doctors 🏆 svarte 5. november 2024

Thank you for sharing your review! We're looking forward to supporting your shop.

5. november 2024

Great app! Very easy to use. I had the app up and running with gifts within 20 minutes of installation.

Hi Vis Safety US
Canada
1 dag bruker appen
Shop Doctors 🏆 svarte 6. november 2024

Thank you for your wonderful review and please don't hesitate to reach out if you run into any issues!

22. august 2024

Great app, easy to setup and install! Customer support was fast and responsive!

BOBA BLINKS
USA
10 måneder bruker appen
Shop Doctors 🏆 svarte 26. august 2024

Thank you for posting your review! It was a pleasure for our team to assist you and we look forward to working with you in the future.