Dr. Free Gift & BOGO , 95 avaliações
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Great App... I replaced Ultimate Special Offers with this app, and it's way more integrated. Yavor at ShopDocs get's back pretty much instantly with questions and concerns. This is what customer support looks like in 2022.
Thank you for your wonderful review! It was a pleasure to help you customize the app to fit your shop's needs and I look forward to working with you in the future.
Just signed up, but had a few questions already and customer service took care of it within minutes. Super fast response and helped me with everything I needed! So far so good.
Thank you for your wonderful review! It was a pleasure for us to assist you and please don't hesitate to contact us in the future.
This app is great and much better than another one I had tried before.
I love the Shop Doctors apps, they always work very reliably and have lots of configuration options and help.
Thank you for sharing your wonderful review! We're happy that you liked our apps and we look forward to working with you in the future. Please don't hesitate to reach out!
as soon as I installed the app and created a free gift I received a flood of people to my website and they were some how ordering free gifts without making purchases all while the app was supposedly disabled. I had to completely delete to app to make it stop.
We're sorry to hear that you had issues with the app. When used in draft order mode, the app makes it 100% impossible for customers to purchase the free gifts directly. Since draft orders have a variety of side effects, our app allows shop owners the benefit to have free gifts without draft orders (which is a toggle in the app settings page). Rarely, this normally beneficial feature can result in what you saw - if the app's gifts (which are normally hidden products) also happen to be promoted by another app/other code, or get published in external sales channels, then it may give customers to ability to purchase them directly. While the app itself does not have the ability to prevent the above, we would be happy to investigate this for you and to explain all the configuration changes that you can do in order for fraudulent orders to not continue to happen. Please reach out to us at support@freegiftoncartmanager.com and we'll be happy to help remedy the situation.
UPDATE: We unfortunately never received a reply from you.