Dr Free Gift, BOGO Buy X Get Y

Dr Free Gift, BOGO Buy X Get Y

評價 (104)

整體評分
4.7
各級評分數量
  • 94% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年3月24日

Fantastic app! The functionality of the app works well and provides a great customer experience. The support team was so helpful in customising our widgets, to suit our store. They really went the extra mile. So, thank you!

Starfish Store
澳洲
使用應用程式 9個月
Shop Doctors 🏆 已回覆 2023年3月24日

Thank you for your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future.

2022年8月30日

Love this app! Works great with no issues! Highly recommend to any website business. 5 stars!!!!!!!!

Front Porch Candles
美國
使用應用程式 9個月
Shop Doctors 🏆 已回覆 2022年8月30日

Thank you so much for supporting our app with your review! We look forward to continuing to provide value to your business, and hope you’ll also like the features we’re working on adding to the app next.

編輯時間:2022年5月3日

We really got something to say! We wrote a "critical" review a few days ago.
⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
Well, this is the UPDATE: Not even 5 hours later, the Dev "Yavor" contacted us via e-mail with not only apologizing, he offered to help us fix the bug. But we did'nt see the mail at this time. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Not even 8 hours later, he wrote another e-mail in which he literally asked to help us and let him fix this issue, since there were no one before who experienced this. He was really trying to help! So we followed his instructions and also provided him an idea of what our devs think could be the issue (what is actually hard to tell, because we dont have access to his source code). ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀He have done his things and tested around. After 15 minutes he found that there is an incompatiblity with another app we are using. He directly understood our unique store concept and the complicated usecase & functionality of the app he detected as incompatible. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀Final solution:
He took several hours of his private time to change his code (ShopDoc's Free Gift on cart App-code), so we and other customers using the same incompatible app (wont tell the name here), wont experience this bug anymore, while using ShopDocs Free Gift App. ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀We've never experienced this quick help & serious effort from any other App Support. Not even these, where we pay $400+ a month. I think at this point, I dont have to explain anyone who reads this, how rare this kind of customer support is these days. But ShopDocs actually cares about their customers!
You've now earned some loyal customers. Big thanks & best regards from Germany.

CRYPTED
德國
使用應用程式 8個月
Shop Doctors 🏆 已回覆 2022年5月1日

I am very sorry that you had to experience any issue at all due to our app. I am also extremely grateful for your help during the troubleshooting process, and for your thoughtful feedback. Thank you for allowing us to serve the needs of your shop once again. I look forward to working with you in the future!

2021年11月12日

Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.

OlimpiaHome
義大利
使用應用程式 7個月
Shop Doctors 🏆 已回覆 2021年11月12日

Thank you for your review! I'm happy that the app met your needs.

2023年1月13日

I tried three different apps before this one and I had to delete them all. This one works! And the customer service was prompt and anticipated my needs. They just fixed the small tweaks I needed! Totally recommend!

ECO FACE PLATINUM
美國
使用應用程式 7個月
Shop Doctors 🏆 已回覆 2023年1月13日

Thank you for sharing your review! We're very happy that the app worked well for you and it was also a pleasure for us to assist you. We look forward to working with you in the future.

2022年5月3日

This app works great and it's really handy that you an implement multi-tier shipping goals! Also, customer support is super fast, helpful, and friendly!.

ButterflyBushes.com
美國
使用應用程式 6個月
Shop Doctors 🏆 已回覆 2022年5月3日

Thank you so much for your amazing review! I appreciate your support for our app, I hope that I'll be able to help you again in the future.

2023年1月18日

Just purchased the subscription and loved how easy it was to set up. It's a great add-on to our website and their customer service team is very quick with responses.

The only complaint I have is it not being able to integrate with our app. I wish they could add that on, but for our website it is more than enough!

Aki Lashes
美國
使用應用程式 6個月
Shop Doctors 🏆 已回覆 2023年1月18日

Thank you for posting your review! It was a pleasure for us to assist you and we look forward to working with you in the future. Indeed, since your mobile app is a completely separate software (Shopney), standard Shopify apps would not be executed inside it. We hope that in the future there will be a way for Shopify mobile apps to run online store apps.

2022年12月13日

Great customer service! Solved my issue in just a few emails

Bogey Bros
美國
使用應用程式 6個月
Shop Doctors 🏆 已回覆 2022年12月13日

Thank you for sharing your experience! It was a pleasure for us to assist you and we look forward to working with you in the future.

2023年5月25日

Just WOW! We are now successfully using this app on our second store and the functionality is just extremely good. We requested a small feature and 1 hour later we received an email from the head-developer "Yavor Milchev", that the requested functionality was built into the app and updated to our store. It worked after the first try. If anyone is looking for a bug-free "Free-Gift-On-Cart"-App, you will miss out if you wont choose this one.

PRESTIGUE
德國
使用應用程式 5個月
Shop Doctors 🏆 已回覆 2023年5月25日

Thank you for posting your amazing review! It was a pleasure for us to assist you and we look forward to working with you in the future. Please don't hesitate to reach out when you need help.

2021年11月8日

This app is fantastic! Exactly what we were looking for. The customization and install is super easy. Plus if you need any help the developer, Yavor, is super helpful and responds in an instant. HIGHLY recommend!

elate CBD
美國
使用應用程式 4個月
Shop Doctors 🏆 已回覆 2021年11月8日

Thank you for your review! I was happy to help customize the app to match your shop better and I look forward to working with you in the future.