Salt and Lace Intimates
The BEST customer service you could ask for. Yavor helped us customize the app to our brand and was persistent to make it work with our custom theme. We could not be happier and cannot wait to get started increasing AOV and conversion rates with free gifts!
Thank you so much for your review! Your patience was much appreciated while we were fine-tuning the app to your theme. I hope you'll see great results as well and I look forward to working with you in the future.
Avalon and Ninth, LLC
App was really easy to set up and get things going. I needed a couple of items to not ever qualify for free gifts and I reached out and was able to get things taken care of quickly. Customer service is top notch. I'm excited to see how this app takes care of things a little bit easier in adding free gifts to the cart for my customers. Highly recommend!
Thank you for your wonderful review! It was a pleasure helping you with the app and I look forward to working with you in the future.
TLDR: Superb Customer Service that helped provide a solution to our needs within a very short period of time. We tried out this app for the main purpose of - Adding a free gift with min. order purchase (As part of Christmas and Year End promotions). Due to the other app we were using - providing product add-ons, it caused some incompatibility due to the prices added by the other app. We wrote it to the developer and he manage to push a workaround live for us within hours - which we thought would usually take more custom development to do. With that, we managed to push out our promotions successfully and overall i'm impressed with the help provided, as well as valid concerns raised by the developer to prepare us for any issues we may need to troubleshoot. - App also meets our requirements so we are very satisfied. Highly recommended!
Thank you so much for your review! I'm happy that I was able to help. It doesn't happen every time, thankfully in your case we were able to consume the extra data and improve the app's functionality to meet your needs. I'm looking forward to working with you in the future.
I used this app to add features that Shopify does not provide. It did everything and more. Yavor helped me so much in setting it up properly and even troubleshooted problems within integrating other apps with ShopDoc. Truly exemplary customer support who went above and beyond.
Would recommend this highly to those looking to add these features to your Shopify site.
Thank you so much for your review! It was a pleasure working with you while we troubleshooted the issues you were having. I look forward to helping you in the future as well.
Yavor was unbelievably helpful when I was setting up the app, and made some custom changes to make the gift options look even better on our checkout. Amazing customer service, and a simple, easy to use app. Thank you!
Thank you for your review! It was a please helping you and I look forward to working with you in the future.
Matthew's Foods Online
This app is very easy to use and the support team is super helpful. They respond very fast and efficiently solved all my problems. 100% recommended.
Thank you so much for your review and we look forward to helping you in the future!
Super appli ! Facile d'utilisation, très simple à paramétrer, personnalisable et le résultat est top. Je ne peux que la recommander.
Merci pour votre avis ! Heureux que vous ayez aimé l'application. Faites-moi savoir si vous avez besoin d'aide à l'avenir!
(with help from Google Translate)
Super support client qui répond rapidement et trouve des solutions en un rien de temps ! Merci beaucoup Yavor :)
Thank you for your review and I look forward to helping you in the future!
The App is highly customizable and the support is amazing. The only thing stopping this from being a 5 star app is if it could test for Free Gift thresholds in the checkout as well as in the cart. ***December rating updated to 5 stars as the app now has a solution for the checkout discount issue. I do not know of another app that solves this problem.
Thank you so much for your review and I look forward to helping you in the future!
Installata e dopo 5 minuti di settaggi era già operativa sul nostro sito. Ho chiesto assistenza per 2/3 modifiche e dopo meno di un ora erano già state applicate.
Thank you for your review! I'm happy that the app met your needs.