Free Gifts BOGO Cart Upsell , 50 avaliações

Avaliação geral
4,6
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
    45
  • 2% das classificações são de 4 estrelas
    1
  • 2% das classificações são de 3 estrelas
    1
  • 2% das classificações são de 2 estrelas
    1
  • 4% das classificações são de 1 estrelas
    2
Editado a 8 de abril de 2024

WARNING - DO NOT INSTALL !! You will regret wasting your time with this company.

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Does not work, no replies from support, free gift won't add to the cart as can be seen at www.thebellyringshop.com.au . Can't even turn the app off as it's stuck permamently to displaying even when you turn it off in the app embed section of theme editor. DO NOT RECOMMEND ! They ignore your requests for help, this has been faulty now for nearly a week.

The Belly Ring Shop
Austrália
Over 1 year usando a aplicação
Questão respondida por Sortecom 15 de junho de 2023

Hi there,

Thank you for your feedback. We apologize for any initial hiccups you may have encountered, but we are pleased to hear that you are satisfied with the efforts our support team has put into resolving the issues. We appreciate your patience and understanding. If you encounter any further difficulties or have any suggestions, please don't hesitate to let us know. We are committed to providing you with the best possible experience.

Thank you once again, and we're glad to know that everything has been going well so far.

Sortecom Team

7 de junho de 2023

This app wreaks havoc with one of my products. Instead of fixing that, devs blamed one app which was installed years ago which makes absolutely no sense. I can only recommend staying away from this app.

DeeTrade
Estados Unidos
About 21 hours usando a aplicação
Questão respondida por Sortecom 7 de junho de 2023

Dear DeeTrade,

I am reaching out to address the concerns you raised in your 1-star review regarding an error you experienced while interacting with our app. I understand your frustration, and I would like to provide some clarification to ensure that we are on the same page.

After thoroughly investigating the matter, it appears there has been a misunderstanding about the source of the error. Our team has determined that the issue you encountered was actually caused by a third party involved in the process. Although we provided you the specific file inserted by another party that contains the code causing the problem, somehow we did not elaborate clearly enough for you to understand. We have attached with more evidence about a case in the email sent to you after you uninstalled and left this review. We want to emphasize that we take responsibility for any errors within our control, but in this particular case, it was not due to any negligence on our part.

We apologize for any inconvenience this situation may have caused you. As a company committed to delivering exceptional service, we appreciate your feedback and aim to address any issues promptly. However, we kindly request that you consider updating your review to reflect the accurate nature of the problem.

Your feedback is essential to us, as it helps us improve our services and provide a better experience for all our customers. By updating your review based on the information provided, you will help potential customers make informed decisions about our company.

Thank you for your attention, and we sincerely hope you will reconsider your review in light of this clarification.

Best regards,
Jake from Sortecom Support team

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