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Best application to increase your average cart and your sales in general. It has so many options for customisations! The look is ultra clean with different possibilities and the support team is just top notch too. Thanks to Corleone and Anna for their support when we need it! Highly Recommenced - Free Gifts BOGO Cart Upsell by Sortecom. It is not only about the user-friendly portal, but also their awesome service.
It was great to hear that you were satisfied with our service. We really appreciate your comments.
Feel free to ask for our assistance whenever you need it.
Best,
Sortecom Team.
Your application fully meets my requirements. Awesome, it helped me increase my sales by 10% in the last month and best of all it's free. Thank you and the team very much, hope you will develop it with more features in the future!
We are delighted that you had a great experience with the application.
The development team and the support team consider this to be a tremendous motivation for us to continue improving and enhancing our products and services. Stay tuned for exciting new features that will be introduced soon. If there's anything we can do to serve you even better, please let us know.
Thank you so much, and have a nice day!
awesome feature with friendly design and easy to understand UX. totally tech free and you will get the freebie popup in a few minutes. Also very nice and helpful team to give a hand promptly.
It was wonderful to learn that you enjoyed our service. We greatly appreciate your feedback.
Please don't hesitate to ask for our help anytime you need it.
Thank you,
Sortecom Team.
BEST BXGX and BXGY app So far ! I have tried many BXGX and BXGY apps but so far this app is the only app that has the ability to utilize the gift as FREE but not a promotion. What this allows you to do is stack BXGX and other native promotions aside. So the possibilities of using this app with apps like discount yard is highly possible ! Also there are many rules you can set with the BXGX and BXGY features with this app that many other apps can’t do like Buy 2X get 3y or buy 2x get x,y,z Many features available ! Highly recommend !
We were absolutely overwhelmed to see your review of our app and service!
Hope you experience the app more and give further feedback. Thank you so much and have a nice day!
Best,
Sortecom Team
wonderufl app! Really easy to work with and easy to understand. the options are so nice and easy for onlineshops to complete full workflows.
Your satisfaction with our app means a lot to us. It is an honor for us to support you. Thank you so much!
Sortecom.
Funziona 2 volte su 10. Ogni giorno disattiva campagne create da solo, senza un apparente motivo. In questi giorni nemmeno riesco ad aprirla per poter contattare l'assistenza
Gentile Moto Adventure,
Grazie per averci contattato. Apprezziamo molto il tuo feedback su Shopify App Store e desideriamo chiarire eventuali malintesi riguardo alla tua richiesta di contattare il nostro team di supporto.
Ci scusiamo se si è verificata confusione o disagio. Ti assicuriamo che prendiamo molto seriamente il supporto ai clienti e ci sforziamo sempre di fornire assistenza tempestiva a tutti i nostri clienti. Tuttavia, sembra che non abbiamo ricevuto alcuna informazione di contatto da parte tua riguardo alla tua richiesta di supporto come menzionato nella tua recensione. Ti preghiamo di verificare e confermare attraverso quale canale ci hai contattato e assicurarti che le informazioni siano state inviate correttamente. Speriamo di poter risolvere questo malinteso ingiustificato e riacquistare la tua fiducia nel nostro supporto rapido.Abbiamo inviato le informazioni e ti abbiamo contattato in dettaglio tramite email.
Per quanto riguarda il problema che hai riscontrato, abbiamo ricevuto le informazioni e ti abbiamo fornito assistenza speciale. Il nostro team tecnico si è impegnato per risolvere il problema. Attualmente, il problema che hai riscontrato è stato completamente risolto. Ti preghiamo di verificare nuovamente il problema dopo che lo abbiamo elaborato e speriamo che sarai soddisfatto del nostro supporto. Se hai altri problemi, ti preghiamo di contattarci via email o chat dal vivo. Ci sforziamo sempre di fornirti il supporto più rapido ed efficace possibile.
Grazie per la tua comprensione. Siamo disposti a supportarti. Speriamo sinceramente che tu riesamini il tuo feedback basato sul supporto dedicato fornito dal nostro team. Se c'è qualcosa che possiamo fare per servirti ancora meglio, per favore faccelo sapere.
Cordiali saluti,
Team di supporto di Sortecom
The BOGO app looks good at first. But no one can help or answer my questions when the app was not working. And I've been waiting hours for help.
We sincerely apologize for our omission during rush hour that prevented us from responding to your messages in time to support you. Please check your email and give us another try so that our team can wholeheartedly assist you.
Thank you so much for testing our app and for your feedback.
Sortecom Team.
This app wreaks havoc with one of my products. Instead of fixing that, devs blamed one app which was installed years ago which makes absolutely no sense. I can only recommend staying away from this app.
Dear DeeTrade,
I am reaching out to address the concerns you raised in your 1-star review regarding an error you experienced while interacting with our app. I understand your frustration, and I would like to provide some clarification to ensure that we are on the same page.
After thoroughly investigating the matter, it appears there has been a misunderstanding about the source of the error. Our team has determined that the issue you encountered was actually caused by a third party involved in the process. Although we provided you the specific file inserted by another party that contains the code causing the problem, somehow we did not elaborate clearly enough for you to understand. We have attached with more evidence about a case in the email sent to you after you uninstalled and left this review. We want to emphasize that we take responsibility for any errors within our control, but in this particular case, it was not due to any negligence on our part.
We apologize for any inconvenience this situation may have caused you. As a company committed to delivering exceptional service, we appreciate your feedback and aim to address any issues promptly. However, we kindly request that you consider updating your review to reflect the accurate nature of the problem.
Your feedback is essential to us, as it helps us improve our services and provide a better experience for all our customers. By updating your review based on the information provided, you will help potential customers make informed decisions about our company.
Thank you for your attention, and we sincerely hope you will reconsider your review in light of this clarification.
Best regards,
Jake from Sortecom Support team
Best client service ever must admit. The app may need to be improved a lot but it's ok for what I needed.
We appreciate you sharing your thought about Free Gift app. It’s great to hear that you had a positive experience at Sortecom. Thank you so much and have a nice day!
Sortecom Team.
Un'ottima assistenza clienti,purtroppo l'app non era in linea con quello che dovevamo fare noi nell'immediato,rimane comunque una gran bell'app!
Gentile BabyBoutique,
Grazie per il tuo feedback positivo sul nostro servizio di assistenza clienti. Ci dispiace che l'app non abbia soddisfatto le tue esigenze immediate, ma siamo comunque felici di sentire che apprezzi l'app stessa. Siamo sempre disponibili per fornire ulteriore supporto e assistenza. Grazie ancora per il tuo continuo sostegno e fiducia nel nostro servizio.
Cordiali saluti,
Il tuo team di assistenza clienti