Hextom: Free Shipping Bar , 11,402 reviews

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
    10K
  • 8% of ratings are 4 stars
    925
  • 1% of ratings are 3 stars
    140
  • 0% of ratings are 2 stars
    29
  • 0% of ratings are 1 stars
    41
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and its user-friendly interface. It's praised for its reliability, customization options, and the feature of a free shipping countdown. Suitable for both retail and wholesale, it's known to increase average order sizes. The support team is recognized for their quick and efficient responses. The free plan is beneficial for small businesses, but custom code is only available in the pro version. The app also offers templates for easy integration and customization to any store design.

Edited December 7, 2023

Thanks for the free app much appreciated

Citybreaksupplies
Australia
28 days using the app
December 22, 2016

It doesn't stay on the site for more that 24hrs without needing to go into the control page and refresh it. Having to refresh the announcement bar every day from within the control panel is asking too much. Also, it takes considerably longer than the rest of my pages to load.

Keetolimited
United Kingdom
About 4 years using the app
Edited September 20, 2018

The bar cover a drop down menu making it impossible for customers to get to my product offer . I would greatly change me review if I get to fix the problem.

For love For Dogs
United States
Over 2 years using the app
Edited November 22, 2018

Paid to upgrade to the premium version. Tried to display two bars at once for free shipping and another for a free t-shirt and it will only display one. So much for being able to run two promotions. The problem with the secondary goal is it only shows once you've met your first goal. So far I can't do more than one goal and display them at the same time, which is the entire reason for the paid app.

Ninja Brand Inc
United States
Over 2 years using the app
March 25, 2018

Just download the app, once I see how it works out. I will give it a fair rating.

Statementoutlet Com
United States
Over 2 years using the app
Edited May 23, 2019

The Free Shipping bar app doesn't work with my theme (Turbo) despite their support team saying it does. The bar always creates a gap with the top of my page which makes it unusable. My bigger issue is that I can't seem to get their support team to help me resolve this problem so I can use their app. Their lack of customer support is really what's forcing me to give 1-star.

Wren + Glory
United States
Over 1 year using the app
October 31, 2016

Bar too big, tried Black Bar with Gold Letters, just looked too basic. Thanks anyway, we tried.

Southern Susan
United States
Over 1 year using the app
December 6, 2020

The app is good and straight forward. But it's been weeks that the currency sign is inverted and there is no way to change it. You can only edit the code with the premium version and the button to contact the support is nowhere to be found. I would appreciate somebody of the team getting in touch with us to fix this issue. Thank you.

Rise Jewels
Ireland
Over 1 year using the app
January 18, 2018

Dont like these push up pop ups, just for writing some review...

Natur Geschenk
Latvia
12 months using the app
November 28, 2017

My bar isnt displaying on my site? could you please advise how to troubleshoot this? Thanks!

Artclub And Friends
South Africa
11 months using the app
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