Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 8% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
22 febbraio 2024

Die App wurde deinstalliert und trotzdem werden die Gebühren noch verrechnet!! Wie kann ich den Plan stornieren?!

grillart®
Austria
Oltre 3 anni di utilizzo dell’app
ASoft ha risposto 23 febbraio 2024

Hello.
I replied to your email yesterday and asked to provide more details. We do not run any extra charges. Please, contact me.

29 gennaio 2021

They keep charging me $9 every single month even though I have canceled this service and have done everything I can think of to cancel it over and over again. They are stealing my money. I am calling the BBB.

MakersFolly®
Stati Uniti
Circa 2 mesi di utilizzo dell’app
ASoft ha risposto 29 gennaio 2021

UPD: we indeed charged you. I have sent you another email and asked whether you want a full refund. We are using Shopify Billing which is a bit complicated but totally transparent. You can learn about it on https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. We couldn't charge you without your permission.