Samlet vurdering
4,7
Antall per vurderingsnivå
  • 88 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
22. februar 2024

Die App wurde deinstalliert und trotzdem werden die Gebühren noch verrechnet!! Wie kann ich den Plan stornieren?!

grillart®
Østerrike
Over 3 år bruker appen
ASoft svarte 23. februar 2024

Hello.
I replied to your email yesterday and asked to provide more details. We do not run any extra charges. Please, contact me.

29. januar 2021

They keep charging me $9 every single month even though I have canceled this service and have done everything I can think of to cancel it over and over again. They are stealing my money. I am calling the BBB.

MakersFolly®
USA
Rundt 2 måneder bruker appen
ASoft svarte 29. januar 2021

UPD: we indeed charged you. I have sent you another email and asked whether you want a full refund. We are using Shopify Billing which is a bit complicated but totally transparent. You can learn about it on https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps. We couldn't charge you without your permission.