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I reached out to support multiple times with not 1 response after weeks! The app doesn't work and with absolutely no support at all its been a waste of money using this app.
We’re truly sorry to hear about your experience and sincerely apologize for the frustration this has caused. We completely understand how disappointing it must be to feel unheard, especially when you're trying to get support.
Thank you for bringing this to our attention. We came to find out there was an issue with the email address that was listed on here for support. It has now been corrected.
We’d really appreciate it if you could reach out to us again directly so we can assist you as soon as possible. You can contact us at shopclimb@previewx.zendesk.com.
Thank you for your patience, and we’d love the opportunity to make this right.
The app is very easy to use !! The instructions were very easy to follow.
I love how it made my web site look very professional and created trust for the customers.
Top super app ich brauche die app täglich. Ich kann die app nur weiter empfehlen! Sehr gut für meine Seiten
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Works perfect, great variety of designs, good customer service. The free plan is perfect and the premium offers you more variety and customization. No doubt. Install it!
Great feedback, thank you 🙏!
I keep trying to reach out to them but everytime I write a request it sends me to a page that says "We are sorry. You have been restricted from accessing this helpdesk page." There isn't even a contact email to reach out. Can anyone help???
I'm sorry the help page isn't loading for you! Can you please email us at support@shopclimb.com
Amazing app I'm shocked I'm using the free version really easy to use I don't have to deal with any coding just drag and drop.
The color matching is easy. Also the drag and drop feature is really nice. ...........................
Jag har installerat gratisversionen av Ultimate Product Icons till min butiks produktsidor. Appen är användarvänlig och det är en snygg design på ikoner. Jag kan verkligen rekommendera den.
I installed this app a couple of times, only showed up on a few of my product pages. I sent email for support, of course no response.
Hello,
Unfortunately our team was not available on this day. We have responded to your requests for help and it seems the app is working properly for you. We're happy to assist you.
