Avis (488)

Note globale
4,7
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
30 janvier 2025

I initially had a great experience with this app. The pricing is excellent considering the range of features included. I particularly used the watermark and sticker functions, which worked well for my needs. The automatic watermarking feature for new products was especially convenient.
However, after some time, a significant issue arose. The app began duplicating watermarked photos while also keeping the original photos published (seemingly storing them in backup). When I contacted customer support, they suggested the problem was due to conflicts with a third-party app rewriting the photos. This explanation wasn't satisfactory as I don't use any other photo management apps, which I demonstrated to them.
I attempted various troubleshooting steps, including reverting the photos, uninstalling and reinstalling the app, but the duplication issue persisted. Unfortunately, due to this unresolved problem, I can no longer continue using the app despite its otherwise useful features and attractive pricing.

Tropicaleo By Tamara
États-Unis
Environ 2 mois d’utilisation de l’application
22 janvier 2025

とても便利そうでしたが、レイヤーを背景に設定するとロゴが消え、フロントにすると商品とロゴがかぶってしまい、背景にのみロゴを配したかったので、残念ですがアンインストールしました。改善されたらまた利用したいです。

AQUASMITH Spearfishing Hub
États-Unis
Plus de 5 ans d’utilisation de l’application
2 septembre 2020

The app is not watermarking consistently. Some images are getting different percentages of watermark, some images are not being watermarked and some images are getting duplicate watermarks - keep in mind that the photo I took for reference were all brand new items created by uploading new photos, not duplicating photos or anything of that sort. This is a mistake by the app that is causing our store to not look as professional as it should. I hope this review will help the company give us support - as of right now the only support I can find is a live chat that is not available at any set time of the day or day(s) of the week.

The Banger Store
États-Unis
Presque 3 ans d’utilisation de l’application
8 décembre 2021

This app doesn't restore images well, , not so helpful support that doesn't respond to our inquiries.

Supplement Mart
Australie
Plus d'un an d’utilisation de l’application
24 mars 2023

Chat support feature doesn't work at all. Even in a premium version we are not allowed to choose stickers from existing stickers

Indalo
Inde
10 mois d’utilisation de l’application
Engage Apps a répondu 24 mars 2023

Hi, we haven't received any support requests from your account. The live chat option is at the bottom right corner of the app. You can also try the contact developer option in the Apps list. There are no restrictions on selecting existing stickers for any type of account. Can you please send some screenshots and help explain the issue more clearly so that we can understand better? Cheers

Modifié le 17 juin 2021

the app does what it should. she hasn't done that for 4 weeks. Logo and frame are not visible in the list view, but they are visible for the product. Remove or add watermarks and frames> will be ignored.
Therefore only 2 stars.

allcolor.germany
Allemagne
6 mois d’utilisation de l’application
Engage Apps a répondu 17 juin 2021

Hi, this app is NOT compatible with most third party compression apps and some SEO apps that rename product photos. If any apps change the filenames of the photos, they will no longer be able to restore because the system will think its a new photo. Did you contact customer support with any restore issue? We have a tool that will put back your original snapshot of photos. Please do not use Easy Watermarks while you have any other compression apps installed. We try to make this very clear in our FAQ and within other parts of the app. You can freely test the restore feature in our app at any time. It always works, unless a third party compression, photo editing, or SEO app is installed that modifies the product photos. Easy watermarks is perfectly compatible with SEO King and Swap Photo Editor. If you use these apps, you will never have an issue.