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Horrible! I tried using this app to add watermarks and it rearranged the order of my photos. 4+ hours later I am out the cost of the app for a month and finally have my pictures fixed. I reached out to support 3 different times with no response. I almost purchased the year option, and I am so thankful that I didn't.
Hi we are closed over Memorial Day weekend! We have hundreds of users of our this app and have not received any similar reports. Just a thought, but perhaps you have a conflict with another app? Refunding your $7.99 in this case is not an issue either. We always reply to our users, but it may take some additional time over weekends and holidays.
good ...give a full version free of cost
love how easy and convenient it is to use this app! i had such a difficult time beforehand trying to add watermarks happy i came across your app thank you!
Hi Tikva, thank you! Our team are glad to hear you're finding Easy Watermarks so simple to use. We hope you keep enjoying our app and feel free to reach out should you need any help with anything.
five stars perfect plugin for watermarks has everything you need, the premium is awesome!!!!!!!!!!!!!
Very pleased with this App, particularly from the standpoint of customer support. Their team member worked with me, via online chat, for nearly an hour to resolve some issues, which were 100% resolved. Recommended!
Thanks, we try our best to resolve all user issues. It's not always possible - but usually we can figure it out with a bit of time and patience! Thanks for the feedback!
Update: Thank you Jason for getting in touch, appreciate your help.
I am really upset after using the app. I used the app to watermark products on my website. To my surprise, it changed all the product images to 1st image and on restoring the image and deleting the watermark, all product images changed randomly deleting original images. I had to spend 5 hours deleting every image and again uploading all the images.
Further, after messaging twice to the company, I didn't hear back from them.
Really bad experience.
Sorry to hear you had this issue. This is usually caused by a conflict with a third party app that automatically updates product photos, such as a compression app, or other product photo app. Its also important to always test your settings on some individual products and verify the results. We have 1000s of satisfied users, and whenever we encounter an issue, we always take the time to troubleshoot and fix any problems. We sent you a email within hours of receiving your message, but did not receive any response from you. We provided you with a refund and you seemed satisfied with that result. If you want to use our product, its always best to be patient and follow the process to get the right result in the end. Best of luck
This app is awesome! I like that I can use my store logo on each individual product photo to increase traffic and to identify my store. I added my logo because the other stores do not have logos to identify themselves so they sorta look like the same store but not me...I stand alone.
nice app we appreciate, very easy to use
i would recommend this app - very good!
This app works as it should and it is quite helpful (even if in free version) and easy to use. Recommended