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I use this app to show our product, Good app,Easy to use, Good help when needed,recommend it to use
This worked very well...until I decided that I wanted to remove their watermarks. I reached out for support regarding the request and wasn't successful after several contacts. The watermarks are still present on my products. I even tried to remove the watermarks manually before and after reaching out to support with no success!
Hi, we did miss your email back in March. We were not aware that it was a persistent issue for your shop. Restoring can stop functioning if other third-party apps are used to compress or rename watermarked photos. We have a repair tool available to restore your initial snapshot of product photos and we have sent you an email to follow up on this matter. 🙏
Great app! Makes it easy to use with preview option to edit your settings before watermarking, works smoothly.
Its very easy to install and operate. However, free app is very tiring to do. You have to watermark all products individually.
Support is poor! Doesn't apply stickers correctly, no way to manage collections or product stickers. Applies multiple stickers incorrectly to the same image making products look poor. Removes product tags. Support is ineffective and has a terrible response time. You'll have to troubleshoot your own problems. Don't count on them fixing anything. You'll waste more time than it's worth. Save yourself the money and time.
Hi, sorry to hear this. Our support service is from Monday to Friday, and we responded on Monday, as we received the request on Saturday. We also provided guidance in the past months to rename your sticker from 'wandavision' to a different name in order to be compatible with our tagging system. We also provide a restore feature so you can always put back one or more of your original photos anytime. We always provide tech support, but some issues require additional information before we can proceed to produce a fix or update for some specific use-case. We do expect to be given a reasonable amount of time in order to investigate a case to find the correct solution. Although our support isn't instantaneous, we do provide precise solutions and can deploy script updates very quickly for our users.
I think it is a very good and intuitive app but I would like to have some information for beginners because there are doubts that are difficult to solve, for example, i can't see the watermark i put on my product and i can't find some information about this problem
I'm glad that you reached out to us via Live Chat, and you were able to figure out how to use the Stickers feature! We try to make all of the app features free and easy to use!
GOOD APP FREE BUT NEEDS BETTER OFFER FOR BULK WATERMARKS. THOUGH I AM REALLY SATISFIED AND WITH SOME FFORT I COMPLETE MY WORK
It's a good app! Used it to add watermark to my images. Highly recommend it!! Only wish there was a bulk option in the free plan.
Amazing App supper simple to use , don't have that many items so don't really need the Paid Plan. Give this App 5 STARS anyway. would be great to be able to do multiple "NOT ALL" but just a few at a time with the free plan. GREAT APP !!!
Really easy to use , and the free version is very complete and powerfull ! A must have ! Just need to have the possibility to add more logo in a library to switch quickly between us. (Just if you need like me, differents logos for differents section of your webshop) . Thanks to the devs !
Update : I need to reach the tech support 2 times, Jason was very cool and professionnal, very good customer service ! Thanks again !
Thanks for your review! We're always aiming to make our app simple and easy to use for our users.