Anmeldelser (1.870)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
13. november 2016

Great app and great support! Up and running in no time. Thanks guys!

Wovii
Australien
7 måneder bruger appen
1. august 2017

Excellent customers service, fast

Namastay Wild
USA
7 måneder bruger appen
22. juli 2023

Mina and Louis still helped me during the weekend, they solved my problems fast, what an amazing team!

Fresh Goods Market
Canada
6 måneder bruger appen
Secomapp svarede 14. august 2023

Have a fantastic day, Fresh Goods Market!

We appreciate your kind words. Mina, Louis, and the rest of the team are thrilled to be able to start supporting you straight away. As a consequence of your invaluable help, we will undoubtedly work even harder to enhance both our app and our support team.

If you need additional help, please contact us by live chat or email at support@secomapp.com. We are always happy to be with you.

Regards,
Hannah
BOGOS - Customer Support Team

1. oktober 2021

I love how easy-to-use and reliable this app is. The support team are great and very responsive. The app provides a neat solution to quite complex problems that are notoriously hard to solve natively in Shopify

DID Electrical
Irland
7 måneder bruger appen
Secomapp svarede 2. oktober 2021

Good day to you DID electrical,

Thank you so much for leaving us so awesome a review! With your precious feedback, it motivates us to keep on improving the app and our support team.

If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!

Best regards,
Sam
Free Gifts - Customer Support Team.

24. marts 2021

Great app but the support team is even better. Robert, Louis and the rest of the team are always on hand to resolve issues very quickly.

AesthetiCare Professional Zone
Storbritannien
6 måneder bruger appen
Secomapp svarede 24. marts 2021

Hi AesthetiCare Professional Zone,

We are so grateful for your trust in our Free Gifts app and even more for your kindness. Robert and Louis would definitely be happy to read your review. It's our honor to support you and be with you in your thriving business.

If you need any further support, please don't hesitate to contact us via our livechat or email us at support@secomapp.com

All the best,
Trix
Free Gifts - Customer Support Team.

18. november 2021

I had a small customization request and Trix was super responsive and helpful and Brian was very quick to implement the changes. The best customer support I've seen in a long time!

Cambridge Mask US
Storbritannien
6 måneder bruger appen
Secomapp svarede 18. november 2021

Good day Cambridge Mask US,

You made our day with your trust in Free Gifts app and your awesome review! Brian and Trix would be happy to know that you are satisfied with our app and support team!

If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!

Best regards,
Richard
Free Gifts - Customer Support Team.

Redigeret 3. februar 2017

This is a great app to alert customers about free gift opportunities. the support is fast and great. I am happy I found this app. Thank you for the great work and support!
Tina.

Tkskin
Australien
6 måneder bruger appen
14. juli 2023

5 STARS!!! this app is amazing! the customer service is A1. It's a powerful way to add to the cart value.

byjehmartinez
USA
6 måneder bruger appen
Secomapp svarede 14. august 2023

Hi byjehmartinez,

Thank you for letting us accompany you in your business. We are all happy to know that we could assist you and make you satisfied. Your support motivates us to work harder on improving our app and our support team.

If you have any questions, please contact us via our live chat or email us at support@secomapp.com. We are always ready to support our customers!

Best regards,
Hannah
BOGOS - Customer Support Team.

28. marts 2022

Amazing support! Ellie was patient and kind enough with me to explain me everything I needed! Great job, guys! Keep it up!

risingsunshine
Rumænien
6 måneder bruger appen
Secomapp svarede 29. marts 2022

Greetings risingsunshine!

Ellie and our entire team thank you for those awesome compliments! Our team will certainly try to improve our services day by day and with kindness from merchants like yours, we are more and more motivated to do better!

Let us know on Live Chat or email support@secomapp.com when you need us!

We will be there for you :D
Dave
Customer Support Team - Free Gifts

7. oktober 2023

Super helpful. Answered all my questions and assisted me in setting up my offer. Wonderful!

KuboandLucy Stationery Co
USA
3 måneder bruger appen