BOGOS.io Free Gift Buy X Get Y
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This is a must-have app! definitely increases conversion rates. Similar applications charge double and also restrict based on traffic, which is absurd. Above everything, excellent customer service! Thanks to Mina, Ellie, David, and Henry for their assistance in customizing the app to match my site. I have no words to thank this wonderful team for providing the best service I have ever received! recommended!!
Epic Loot Shop, have a wonderful day!
Your kindness and love are greatly appreciated by the Free Gifts customer service team.
Ellie, David, and Henry are overjoyed that we have received such a positive review:D
Please contact us via LiveChat or email at support@secomapp.com if you have any questions.
I'm glad we're working together!
Ben
Free Gifts - Customer Support Team
Thank you so much for the consistent and prompt support! It helped us greatly to resolve our issues and questions on the same day. An improvement point would be to make the app easier to understand (some settings are too wordy / unclear). It'd be great to make it less wordy with clear explanation of the function (e.g. in mouseover text or smaller font).
Hi b.glen Singapore,
This is Trix from Free Gifts - Customer Support Team. We're grateful that you trust our app and use it to promote your business. We have received your feedback on our instructions and that was so awesome. Thanks to your support, we can improve Free Gifts app's features even more.
If you have any further questions, feel free to contact us via our livechat or email us at support@secomapp.com. We are always here for you!
Best regards,
Trix
Free Gifts - Customer Support Team.
Amazing support, had an issue with the set up of an offer and the developers where extremely fast to respond and provide a fix.
Would highly recommend this app, very robust and the features are very good,
Good day Skull Crusher Coffee,
This is Free Gifts - Customer Support Team. Thank you so much for your compliment on Free Gifts app and also for you helpful feedback. Your support means world to us and it would encourage Free Gifts Team to work tirelessly to improve the features for our valued customers.
If you have any further requests, please feel free to contact us via our live chat or email us at support@secomapp.com. We are always ready to serve!
Best regards,
Trix
Free Gifts - Customer Support Team.
The best free gifts app from Shopify. Excellent support, easy to use and it doesn't use coupons to make the gifts, so customers can apply the discount of their affiliate.
Good day MAX PROTEIN®,
We are all so proud that our app and support can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to support@secomapp.com. We are always ready to support you!
Best regards,
Alex
Free Gifts - Customer Support Team.
This app is EXACTLY we were looking for. It doesn't use discount codes to make the gifts, we can make too much different types of promos and we can select what products we can give for free, which quantity of them, with which conditions, etc. We installed it in some of our shops and we are working with it without any problem. Very nice job!
Hi BIG®,
You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.
Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Mitchell
Free Gifts - Customer Support Team.
The Support is really helpful and nice, you can ask for help at any time and they will make it resolved for you.
Good day to you Sanfe,
We can't express by words how grateful we are to have a chance to support your business! Our team is really excited to read your awesome review. With your precious support, our team would definitely try harder to provide better features and also better services.
You are always our pride and joy! Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!
All the best,
Sam
Free Gifts - Customer Support Team.
I used this app to offer "spend X and get Y free" automatically, which is not a feature of Shopify. The customer service from Daisy and Henry was 100%. Blown away by the time and effort they put into getting everything set up for me, even down to colour customisation. App does what it says it will do, is clean, efficient and professional!
Good day to you BodFood Australia,
Thank you very much for your wonderful review! Daisy and Henry would be overjoyed to read your fantastic review! Your valuable input inspires us, especially our development team, to keep improving the app on a daily basis!
If you want more assistance, we are always available through live chat or at support@secomapp.com. Your complete happiness is always our top concern!
Best regards,
Michael
Free Gifts - Customer Support Team.
Easily the best support I've ever experienced from a company. They helped get everything just as we wanted. Would definitely recommend.
Their customer service is amazing. Not only have they answered questions after hours but they've quickly implemented fixes in order to make the promotions I want to run work.
Good day to you Stryke Club,
Thank you so much for leaving us so awesome review! Your precious feedback, it motivates us to keep on improving the app and our support team.
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Hannah
Free Gifts - Customer Support Team.
The customer service is amazing and really responsive, yet to use the app though. Fingers crossed! Thank you.
Hi Bagallery,
You made our day with your kindness and your awesome review. We are so grateful to have you with us and we could not be happier to have your trust and satisfaction! With the support from our precious customers, we would definitely work harder to improve our app and support.
Should you have any further assistance, please feel free to contact us via our live chat or email us at support@secomapp.com. We always appreciate you!
Best regards,
Trix
Free Gifts - Customer Support Team.