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The app was super responsive and so helpful when i was in a time crunch! Loved the support! David was great! Thanks!!!
Good day to you BROWN GIRL Jane!
Thanks a ton for your wonderful feedback! Our team is so happy to know that we could assist you promptly. Your precious support would definitely motivate us, especially David, to work harder to improve our app and our support team.
May you need any further assistance, please feel free to drop us a message via live chat or email us at support@secomapp.com. It's always our pleasure to accompany you.
All the best,
Hannah
Free Gifts - Customer Support Team.
Excellent software and excellent customer service. I had a settings issue and within 30mins of me emailing them, they solved the issue. Highly recommended.
Brian is very helpful and patient and answer very quickly when I contact him. Thanks so much !!!!!!!
Pas encore testé en ligne pour voir les résultats en terme de vente, mais le support pour l'installer et faire les adaptations est au top !
"Bonjour lemondedepoppy.com,
Nous apprécions vos commentaires positifs ! En ce moment, toute notre équipe est aux anges ! Nous continuerons à travailler dur pour améliorer nos produits et l'expérience de nos clients fidèles grâce à votre soutien.
Si vous avez besoin d'aide, veuillez nous contacter par chat en direct ou par e-mail à support@secomapp.com. Nous sommes toujours disponibles pour vous aider si vous en avez besoin !
Toutes mes excuses pour les erreurs de traduction, le cas échéant, car nous avons utilisé Google Translate pour le français :D
Nous espérons vous être utile!
Hannah
Cadeaux gratuits - Équipe d'assistance à la clientèle"
Their app is absolutely outstanding, helping me to get a lot of conversions and much more conversion value! Also, customer support is the best I've had to talk and discuss with! They're so friendly and so professional! Best app and best customer service here! Many thanks to Trix and Brian who helped me through my inquiries, you two are the best! :)
Good day to you Made with Diamonds,
Thank you so much for leaving us so awesome a review! Our team, especially Brian and Trix, will be really excited to read this. With your precious feedback, it motivates us to keep on improving the app and develop better features for our customers!
If you need further support, we will always be waiting for you at live chat or support@secomapp.com. Your satisfaction is always our highest priority!
Best regards,
Rio
Free Gifts - Customer Support Team.
I've been using this app for a while and like it. I recently had a small issue and I was given help immediately and very quickly complete with screenshots!
Good day, Kung Fu Merch
We are very happy and thankful for your amazing review of our services! That note will definitely help us on our way to achieving perfect customer support!
If you ever need anything feels free to reach us over LiveChat and our support@secomapp.com email!
Really appreciate you :)
Ellie
Customer Support Team - Free Gifts
I wish to update my review. After installed this app for 2 months, I feel that this is a very useful apps.
Another thing I wish to mention is their excellent and extensive customer support. I have issue at my checkout, I though is the free gift apps cause the issue, I ask for their help, they found out that the issue is cause by another apps, although the apps is not belong to Secomapp, but they are willing to help me solve the problem. I impress of the service. I feel they are really care for their customers. Not many developers will provide their service to this extent.
I really appreciate their help. Impressed by their service. Excellent!
｢〇〇を買ったら□□がもらえる｣等で使用しました。条件もいろいろなことを設定できます。例えば、｢特定の商品を含む△△円以上｣や｢特定のコレクションで△△円以上｣等で設定できます。
また、開発者の対応が早くとても助かりました。
いつもありがとうございます！
Hi fgj-prod,
Our team is so grateful to have you with us and it's our honor to support you. Although we have received your wonderful feedback, we acknowledge that there are some points we need to improve in order to make our precious merchants fully satisfied.
If you need any assistance from us, please contact our team via the live chat or email us at support@secomapp. We are all looking forward to having a chance to support you!
Best regards,
Martin
Free Gifts - Customer Support Team.
great app! They have a developer who can assist you with the code editing. The CS team is great also! Great thx to Anne!
Greetings, velowavebike!
We here at Free Gifts love the great vibes you're sending our way:D
Anne is ecstatic to learn that you are pleased with her assistance!
Our staff will continue to strive for greater excellence in order to improve our service!
Please contact us by Livechat or email at support@secomapp.com if you require assistance.
We're thrilled to have you among us!
Hannah
Free Gifts - Customer Support Team
Great Customer Support. I ask for help and they respond right away.
Great App!